ScrinAssist

ScrinAssist brings your business calls and customer messages together in one secure mobile workspace.

Stay available when you are away from your desk, answer incoming business calls in the app, call customers using your ScrinAssist business identity, and keep up with voicemail and messages from a calm shared inbox.

With ScrinAssist you can:

• Receive and make business calls on supported ScrinAssist numbers.
• Review missed calls, callbacks and voicemail in one place.
• Listen to voicemail recordings securely.
• Send and receive customer messages using an SMS-enabled business number.
• Add business contacts and choose an eligible business number for each conversation or call.
• Share internal call notes with authorised members of your organisation.
• Set your availability and receive alerts for new activity.
• Use device authentication for secure access where supported.

Feature availability depends on your organisation's ScrinAssist subscription, assigned business numbers, permissions and administrator settings. A ScrinAssist business account is required.