Reviews of SCRAM TouchPoint

By: SCRAM Systems App

List of user reviews and ratings for SCRAM TouchPoint

Total ratings

3.77 (Rating count: 85)

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Review summary

Users report frequent technical difficulties with SCRAM TouchPoint, including persistent sign-in failures, app crashes, and unresponsiveness. There is frustration over lack of notifications and support, as well as unexpected payment demands without clear communication. While some note the app works well when functioning and can be useful for quarantine or house arrest monitoring, the majority highlight significant usability issues and customer service shortcomings.

Pros

Functions well when operational
Helpful for quarantine or house arrest monitoring
Compatible with Xiaomi mobile devices

Cons

Frequent sign-in and login issues
App crashes and freezes regularly
Lack of proper notifications especially for message responses
Poor customer support and lack of help/contact information
Unexpected payment requirements and related user dissatisfaction

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User Reviews

Recent rating average: 2.20

All time rating average: 3.77

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60% (12)

Date	Author	Comment
2024-09-24	NE*****	It kicks me out of the app and it closes on its own to Takes alot of time to signed back in. Also it would be nice to be notified when our messages are answered
It kicks me out of the app and it closes on its own to Takes alot of time to signed back in. Also it would be nice to be notified when our messages are answered
2024-05-24	Ja*****	This app does not let you sign in. It's better to just use chrome, which isn't great.
This app does not let you sign in. It's better to just use chrome, which isn't great.
2022-09-27	Ri*****	This absolutely sucked being able to do this was horrible
This absolutely sucked being able to do this was horrible
2021-12-06	An*****	It takes my Temperature and know where I keep my phone. At home. Like a landline. Uses your data and doesnt reimburse your $$. Make sure turn off all background battery and data usage.. put app in deep sleep mode.
It takes my Temperature and know where I keep my phone. At home. Like a landline. Uses your data and doesnt reimburse your $$. Make sure turn off all background battery and data usage.. put app in deep sleep mode.
2021-11-02	Mi*****	Can't log in after installing, just asks to sign in. A 5 year old old could probably have done a better job
Can't log in after installing, just asks to sign in. A 5 year old old could probably have done a better job
2021-09-26	A *****	Failed on second day, just keeps loading
Failed on second day, just keeps loading
2021-08-27	Ni*****	Can't sent photo. Location error
Can't sent photo. Location error
2021-08-24	Pe*****	App crashed during hotel quarantine have tried to reset the password 10 times now without success. System does not tell you if password has been updated or not. No help function or contact details. When searching on Web limited details outside the USA. System does not update password so cannot use.
App crashed during hotel quarantine have tried to reset the password 10 times now without success. System does not tell you if password has been updated or not. No help function or contact details. When searching on Web limited details outside the USA. System does not update password so cannot use.
2021-07-05	Na*****	I am not sure the developer will read all the reviews. I hope it's good if he/she can read. A basic App to track person during quarantine. Works better with Xiaomi mobile, but less help from messaging services (back office). During the first installation app was crashed and took time to reboot and reinstall. I doubt whether this app capable to serve its purpose.
I am not sure the developer will read all the reviews. I hope it's good if he/she can read. A basic App to track person during quarantine. Works better with Xiaomi mobile, but less help from messaging services (back office). During the first installation app was crashed and took time to reboot and reinstall. I doubt whether this app capable to serve its purpose.
2021-06-28	Bi*****	Very good app
Very good app