Reviews of Morpho SCL RDService

By: Smart Chip Private Limited

List of user reviews and ratings for Morpho SCL RDService

Total ratings

4.50 (Rating count: 79,695)

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Review summary

Users consistently report that the Morpho SCL RDService app and device suffer from connectivity issues, especially after recent updates, causing failures in registration and fingerprint capture. Errors such as 720 and 730 are common. Customer support is often unresponsive, leaving users frustrated. Additionally, serial number validation and refund processes appear problematic. Compatibility issues across devices and Android versions further degrade the experience. Overall, the app is viewed as unreliable and poorly supported based on multiple user reviews.

Pros

Cons

Device frequently fails to connect with the app or PC, showing errors like 'registration failed' or 'device not connected'.
Recent updates have introduced bugs causing connection issues and app crashes, notably errors 720 and 730 related to fingerprint permissions or capture.
Customer support is unresponsive or unavailable, making it difficult for users to resolve issues.
Serial number registration problems lead to confusing charges and poor refund policies.
The app compatibility with various devices and Android versions is unclear, causing installation and usage issues.

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User Reviews

Recent rating average: 1.10

All time rating average: 4.50

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225% (18)

Date	Author	Comment
2023-03-30	an*****	There is very bad experience with app and with divice, divice give error again and again, no body can recharge this device, if anyone agreed than they said we are not sure that it will work properly or not after recharge, what is this please do many corrections in this device and app, customer care number is not working when do call on it
There is very bad experience with app and with divice, divice give error again and again, no body can recharge this device, if anyone agreed than they said we are not sure that it will work properly or not after recharge, what is this please do many corrections in this device and app, customer care number is not working when do call on it
2023-02-21	Ab*****	After new update my biometric device is not connecting, No single device connected registration faield.. Could not connect to the server issue is always showing. Developers please first you research properly with your update then release your update. Please fix the bug as soon as possible. Thank you
After new update my biometric device is not connecting, No single device connected registration faield.. Could not connect to the server issue is always showing. Developers please first you research properly with your update then release your update. Please fix the bug as soon as possible. Thank you