Reviews of PlayStation App

By: PlayStation Mobile Inc. App

List of user reviews and ratings for PlayStation App

Total ratings

3.58 (Rating count: 1,095,752)

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Review summary

The PlayStation App is praised for ease of use, social features, and convenient remote management (viewing the store, adding to your library, and downloading to your console, plus PS Plus access). However, multiple reviews cite repeated sign-in loops and authentication errors, along with overall instability (bugs, freezes, and unexpected sign-outs), which hinder purchases, subscription management, and daily use.

Pros

Easy to use and navigate
Strong social/messaging features (chat with friends, see what they’re playing)
Remote management: view store, add to library, and download to connected PS console
Access to PS Plus library and store integration with account management

Cons

Persistent sign-in/login loops and authentication errors (endless login prompts, timeouts)
General instability: bugs, freezing, glitches, and unexpected sign-outs during use

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User Reviews

Recent rating average: 1.90

All time rating average: 3.58

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52% (396)

Date	Author	Comment
2026-07-31	Fr*****	cant play for pc so it sucks
cant play for pc so it sucks
2026-07-31	Na*****	this application is trash
this application is trash
2026-07-30	X_*****	Thanks to the decisions over at Sony to remove physical Disc for games I have fully lost my respect for them. The PS5 was my first Playstation console and i loved it and was completely willing to buy more products from Sony overall but due to your decision and low ability to stop PSN from going down i can confidently say the PS5 will be the LAST thing i ever buy from this company. I will be participating in the PS blackout from Aug 23-30 and longer if thats what it takes. NoDiskNoBuy!
Thanks to the decisions over at Sony to remove physical Disc for games I have fully lost my respect for them. The PS5 was my first Playstation console and i loved it and was completely willing to buy more products from Sony overall but due to your decision and low ability to stop PSN from going down i can confidently say the PS5 will be the LAST thing i ever buy from this company. I will be participating in the PS blackout from Aug 23-30 and longer if thats what it takes. NoDiskNoBuy!
2026-07-30	Je*****	crashes won't open
crashes won't open
2026-07-30	Si*****	The PlayStation app is terrible for messaging. The moderation system feels completely unreasonable. It seems like you can be reported for simply disagreeing with someone, and account penalties can lock you out of games you've already paid for. The lack of transparency is just as bad. You're penalized without a clear explanation, leaving you guessing what rule you supposedly broke. Players deserve fairness, context, and real accountability.
The PlayStation app is terrible for messaging. The moderation system feels completely unreasonable. It seems like you can be reported for simply disagreeing with someone, and account penalties can lock you out of games you've already paid for. The lack of transparency is just as bad. You're penalized without a clear explanation, leaving you guessing what rule you supposedly broke. Players deserve fairness, context, and real accountability.
2026-07-30	Ta*****	able to download games from your phone access you Playstation wallet and so much more!
able to download games from your phone access you Playstation wallet and so much more!
2026-07-30	wu*****	I cannot log in it goes to a screen that has a few symbols and a red ! and an ok button only thing I can click is ok and it takes me back to original sign in or create account screen this app is terrible
I cannot log in it goes to a screen that has a few symbols and a red ! and an ok button only thing I can click is ok and it takes me back to original sign in or create account screen this app is terrible
2026-07-30	Ab*****	when I kept on trying to create an account at the end every single time it says error occurred and I have delete and reinstall and even power off and restart my phone but is just doesn't work I find this quite frustrating.
when I kept on trying to create an account at the end every single time it says error occurred and I have delete and reinstall and even power off and restart my phone but is just doesn't work I find this quite frustrating.
2026-07-30	Ka*****	bhai pagal hai kya sab Ne 5 star diye bas tune ek Star Diya Hai
bhai pagal hai kya sab Ne 5 star diye bas tune ek Star Diya Hai
2026-07-29	Yk*****	For some years now whenever i click on a notification to open up the playstation app it just sits there loading and never opens up and at this point its like what the helly you know
For some years now whenever i click on a notification to open up the playstation app it just sits there loading and never opens up and at this point its like what the helly you know