Ryzcom

RYZCOM is your unified customer inbox for modern teams.
Connect WhatsApp, Facebook, Instagram, email and more to one place so your agents can reply faster, stay organised and never miss an important conversation again.

With the RYZCOM mobile app, your team can handle customer requests on the go while keeping every message in sync with your main workspace.

Key features

Unified customer inbox
See all customer conversations from multiple channels in one clean, easy-to-use interface.

Real-time chat
Reply to customers instantly from your phone, send and receive messages, and keep every interaction in context.

Conversation management
Change status (Open, Pending, Snooze, Resolve), add labels, and assign conversations to the right teammate in just a few taps.

Team collaboration
View participants on a conversation and make sure the right people are involved when a customer needs extra help.

Smart notifications & availability
Control when and how you’re notified. Set your availability, fine-tune notification preferences, and stay focused only on what matters.

Multi-language interface
Use RYZCOM in the language that works best for you and switch app languages directly from Settings.

Built-in help & docs
Access product documentation and contact the RYZCOM team right from the app whenever you need assistance.

Made for modern support teams

RYZCOM helps support, sales and success teams deliver fast, consistent service across every digital channel. Whether you’re at your desk or on the move, you always have a complete view of the customer and their history.

Getting started

To use this app, your company needs an active RYZCOM workspace.
Log in with your existing account, or contact your administrator to get access.