RookMotion Android

Reviews of RookMotion

List of user reviews and ratings for RookMotion

Total ratings

3.90 (Rating count: 116)

Review summary

RookMotion is highly praised for its specialized fitness tracking for Kangoo Jumps, accurate calorie counting, and heart rate monitoring. Recent updates have improved connectivity and user experience. However, many users report persistent login problems, profile data loss, device compatibility issues, and poor customer service, particularly the language barrier and slow responses. Frequent app updates have caused frustrations among users due to stability concerns.
Pros
  • Phenomenal fitness tracker specifically designed for Kangoo Jumps
  • Great calories counting functionality
  • Improved connectivity issues after updates
  • Excellent heart rate and rest monitoring
  • Positive user experience with recent updates
Cons
  • Poor or unresponsive customer service, especially for non-Spanish speakers
  • Frequent app logout and login issues
  • User profile data and pictures sometimes erased
  • Inability to install on certain devices (e.g., Samsung Galaxy Watch 6)
  • Frequent and problematic app updates causing instability
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User Reviews

Recent rating average: 3.70
All time rating average: 3.90
Upgrade to see all 11 reviews
5 star
55% (6)
4 star
9% (1)
3 star
0%
2 star
0%
1 star
36% (4)
DateAuthorRatingComment
2023-10-30
La*****
Nunca contestaron mi email, como es que esta aplicación no la puedo instalar en mi samsung galaxy watch 6?
Nunca contestaron mi email, como es que esta aplicación no la puedo instalar en mi samsung galaxy watch 6?
2022-04-28
B *****
Customer service hardly ever respond to my questions, plus if they do, it is in Spanish. I can't read or speak Spanish. However, the rookmotion is a phenomenal fitness tracker and the ONLY one designed for Kangoo Jumps. When I get my Kangoo certification, I plan to sale/use them in my gym. I give it a perfect score (10) for the tracker and a (5) for customer service.
Customer service hardly ever respond to my questions, plus if they do, it is in Spanish. I can't read or speak Spanish. However, the rookmotion is a phenomenal fitness tracker and the ONLY one designed for Kangoo Jumps. When I get my Kangoo certification, I plan to sale/use them in my gym. I give it a perfect score (10) for the tracker and a (5) for customer service.
2022-04-19
e *****
Great calories count..love it
Great calories count..love it
2022-03-24
Ye*****
It's not even letting me log in
It's not even letting me log in
2022-03-16
An*****
No he tenido ningún problema hasta el momento, me gustó la nueva actualización (:
No he tenido ningún problema hasta el momento, me gustó la nueva actualización (:
2022-03-04
Jo*****
Me obligaron UwU
Me obligaron UwU
2022-03-03
Fr*****
I used to have some connectivity issues those are fixed now. It looks much better.
I used to have some connectivity issues those are fixed now. It looks much better.
2022-02-22
ye*****
Love it
Love it
2022-01-26
Ki*****
Excellent app and heart rest monitoring all around!
Excellent app and heart rest monitoring all around!
2022-01-26
Ad*****
The app keep logging me out very often. The app erase my profile info and picture. And today I can't even log in. Not even using Facebook, email or google accounts to login.
The app keep logging me out very often. The app erase my profile info and picture. And today I can't even log in. Not even using Facebook, email or google accounts to login.
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