Rondero Tecnico

Rondero360 Technicians — Total Control of Your Maintenance Operations

Do you know the exact location of each of your technicians? Did they complete the work order you assigned them? What time did they arrive today, or what time did they leave? How did your client rate the service they just received?

If you don't have clear answers to these questions, you're not alone. This is the most common problem in security and maintenance companies that still coordinate their field operations via WhatsApp, calls, and paperwork: scattered information, no evidence, no traceability, and no quick way to audit what actually happened on each visit.

Rondero360 Technicians is the module designed to solve exactly that: it gives you complete visibility of your technical team, from the moment they start work until the client signs off.

TIME TRACKING WITH REAL EVIDENCE
Each technician clocks in and out directly from the app, accompanied by a photo and the device's GPS location at that moment. No more doubts about whether they actually arrived, what time, or from where. One entry per day, with no duplicates or false entries.

WORK ORGANIZATIONS BY STATUS
Your technicians see only their assigned work orders on their phones, organized by client, due date, and status: pending, in progress, or closed. They can search by text and filter in seconds.

COMPLETE TRACEABILITY OF EVERY VISIT
Each order is documented step by step, with real photographic evidence:
• Start of work, with a description of the site's condition
• Progress during execution
• Materials used, with their respective justification
• Service closure

No vague reports. Every step is recorded with date, time, and photos, available for immediate auditing from your dashboard.

CUSTOMER SIGNATURE AND RATING, ON THE SPOT
Before closing the order, the client signs on the screen, rates the service from 1 to 5, and can leave comments. You no longer find out about a complaint weeks later: you know the customer's status the same day, with their signature as proof.

WORKS WITH OR WITHOUT AN INTERNET CONNECTION
If your technician is in an area without signal, the app saves the record locally and automatically syncs it as soon as the connection is restored. No evidence is lost due to lack of coverage.

ALL FROM A SINGLE ADMINISTRATION PANEL
Access all the information from the web panel: order list by status, each technician's profile, entry and exit history with photos and location, and PDF reports ready to share or audit.

DESIGNED FOR SECURITY AND MAINTENANCE COMPANIES
It integrates with the Rondero360 ecosystem, used by private security companies in Colombia, Argentina, and Mexico to manage patrols, supervision, incidents, and now also technical maintenance.

CONCRETE BENEFITS
• Reduces complaints by having proof and signatures for each service
• Eliminates lost paperwork and manual forms
• Provides real-time visibility of your technical team
• Facilitates audits in minutes, not days
• Improves the accountability and punctuality of your technicians
• Professionalizes your customer relationships

Stop operating blindly. Download Rondero360 Technicians and digitize your security operation maintenance today.