Reviews of Road Master

By: Master Road Corporation

List of user reviews and ratings for Road Master

Total ratings

4.66 (Rating count: 8,803)

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Review summary

Pros

Clean and new buses
Cooperative staff during the journey
Good travel experience overall
Sleek app design with easy user interface

Cons

Constant changes in bus timings
Poor customer service and support
Issues with the payment gateway in the app
Refunds are complicated and often result in app wallet credits instead of cash
Frequent cancellations with little to no notification

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User Reviews

Recent rating average: 2.80

All time rating average: 4.66

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218% (24)4 star

Date	Author	Rating	Comment
2026-06-12	ta*****		Worst management ever. My ticket was confirmed and payment was already made, but just 3 hours before departure I received a call saying that the bus would not be operating. If you cannot manage your bus schedule properly, then why do you offer advance ticket bookings in the first place?
Worst management ever. My ticket was confirmed and payment was already made, but just 3 hours before departure I received a call saying that the bus would not be operating. If you cannot manage your bus schedule properly, then why do you offer advance ticket bookings in the first place?
2026-06-06	Sh*****		Marvelous Traveling
Marvelous Traveling
2026-06-05	Ra*****		i booked my ride from lhr to multan according my scedule i selected 7:15pm departure time but they destroyed all my scedule of whole day they call me and asked for chnge schedule time our last bus departure for multan is 5:45pm so why they are showing their bus time at 7:15pm very disappointed i book my seat #1 as its my fvrt but they gave me 15 nmbr seat however i purchase ticket for extra charges very third class
i booked my ride from lhr to multan according my scedule i selected 7:15pm departure time but they destroyed all my scedule of whole day they call me and asked for chnge schedule time our last bus departure for multan is 5:45pm so why they are showing their bus time at 7:15pm very disappointed i book my seat #1 as its my fvrt but they gave me 15 nmbr seat however i purchase ticket for extra charges very third class

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