Reviews of Image Sync

By: RICOH IMAGING COMPANY, LTD. App

List of user reviews and ratings for Image Sync

Total ratings

1.99 (Rating count: 2,851)

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Review summary

Image Sync can work on some cameras and Android devices, offering live view and basic transfers. However, it is plagued by unreliable connections, crashes, and no background transfer support. Password/Wi‑Fi settings aren’t reliably saved, and compatibility varies by camera model and firmware. The user experience is often non-intuitive, making it unsuitable for professional use for many reviewers, despite occasional successes.

Pros

Live view and in-app camera controls when connected
Bluetooth transfers can work smoothly on some devices
Supports multiple cameras and Android devices (e.g., GR series, K-70, K3 iii) for some users
Basic transfer functionality works for a portion of users

Cons

Unreliable and buggy connection experience with frequent failures to connect
Background transfers are not supported; app must stay in foreground and screen must be on
Wi‑Fi password/settings are not saved or persist reliably, requiring re-entry
Compatibility and stability issues across camera models/firmware; some models/versions are not supported and app may crash
Additional drawbacks include UI being non-intuitive and occasional JPEG compression during transfers

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User Reviews

Recent rating average: 2.70

All time rating average: 1.99

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53% (39)

Date	Author	Comment
2026-08-21	Jo*****	cant it be fixed one day? it's imposible to connect to the camera.
cant it be fixed one day? it's imposible to connect to the camera.
2026-07-10	Ga*****	The old and mysterious K1 mkii Works well enough with the image transfer app when moving Jpegs into the void. Even though I can only shoot in manual mode after watching it and a tripod topple over in a East Coast Low off Newcastle N.S.W. two years ago. As for RAW files I transfer them onto a external hard drive. The system seems to works better if you download after every adventure. Then when done reformat your cards and away you go.
The old and mysterious K1 mkii Works well enough with the image transfer app when moving Jpegs into the void. Even though I can only shoot in manual mode after watching it and a tripod topple over in a East Coast Low off Newcastle N.S.W. two years ago. As for RAW files I transfer them onto a external hard drive. The system seems to works better if you download after every adventure. Then when done reformat your cards and away you go.
2026-03-21	An*****	latest version of the app introduces many new bugs. if it ain't broke don't fix it. worked for years without this update now I have to downgrade just to transfer photos.
latest version of the app introduces many new bugs. if it ain't broke don't fix it. worked for years without this update now I have to downgrade just to transfer photos.
2026-03-17	Da*****	Works great with a GR2
Works great with a GR2
2025-12-25	KR*****	Will not connect out the box :( Tried for 20mins before giving up. Updated firmware, nothing. I guess I'll just remap the button. Samsung S25, PENTAX KF Ver : 1. 33 Edit! Sooo another reviewer had the answer. When connecting, go find the device name and password in the camera's menu. Then when in the app you click connect, if a popup in your phone comes up (outside of the app) do NOT press connect and the app should connect. Something with the phones OS and the app are fighting each other
Will not connect out the box :( Tried for 20mins before giving up. Updated firmware, nothing. I guess I'll just remap the button. Samsung S25, PENTAX KF Ver : 1. 33 Edit! Sooo another reviewer had the answer. When connecting, go find the device name and password in the camera's menu. Then when in the app you click connect, if a popup in your phone comes up (outside of the app) do NOT press connect and the app should connect. Something with the phones OS and the app are fighting each other
2025-12-07	Jo*****	App works perfectly on my Samsung S10 tablet to my K-70. I had to ensure Tablets WiFi was also to set to Pentax WiFi name. PENTAX_98E155 with password. I struggled with the previous version though...some years back q
App works perfectly on my Samsung S10 tablet to my K-70. I had to ensure Tablets WiFi was also to set to Pentax WiFi name. PENTAX_98E155 with password. I struggled with the previous version though...some years back q
2025-10-14	Ar*****	GR IV option missing
GR IV option missing
2025-10-12	Me*****	Works smoothly so far over Bluetooth. The user interface isn't super intuitive at the start but figured it out with no major issues.
Works smoothly so far over Bluetooth. The user interface isn't super intuitive at the start but figured it out with no major issues.
2025-10-08	A *****	Can't connect. Give up
Can't connect. Give up
2025-09-27	Ch*****	0 stars if I could, the app connects to the camera but the pictures cannot be loaded. live view works but images cannot be retrieved in app. Disappointing.
0 stars if I could, the app connects to the camera but the pictures cannot be loaded. live view works but images cannot be retrieved in app. Disappointing.