Richpanel Android

Richpanel

Provide excellent Customer Service to your customers with Richpanel

Features & Capabilities

Richpanel is Customer Service App built for DTC brands. Thousands of merchants use Richpanel to provide great customer service on all channels.

The mobile app is designed for support agents to provide customer service on the go and to not miss even on
Here’s what you can do with the Richpanel mobile app:

1. All conversations in one place
Manage customer conversations from Facebook, Instagram, email, and live chat from one place.

2. Reply faster with macros & templates.
Save time with pre-filled answers with Macros (customer name, product name, etc.)

3. Quick gestures
Reply to, close, archive, or snooze tickets with easy, intuitive gestures.

4. See customer & order data
See customer profile, order history, and tracking details next to each ticket.

5. Resolve faster with your team
Users can assign tickets and create private notes on tickets for better collaboration

Richpanel helps brands like Thinx, Pawz, Protein Works, and 1500+ DTC brands deliver stellar customer service with tools like Live Chat, Multichannel Inbox & powerful Self-Service widget.

Richpanel has robust integration with all the major cart platforms such as Shopify, Shopify Plus, Magento, Magento Enterprise and WooCommerce. We also support custom cart platforms using API connectors.

Richpanel fits right into your tech stack. We have native integrations with over 20+ E-comm solutions including AfterShip, ReCharge, Attentive, Returnly, Yotpo, Loop Returns, Smile.io, Postscript, and StellaConnect.

User Growth & Download Statistics

App
By:
Richpanel
Downloads:
2,819 16
Version:
2.0.15 Last updated: 2026-04-24
Version code:
141
Creation date:
2022-04-10
Publisher country:
US US
Permissions:
  • android.permission.CAMERA Very high risk
  • android.permission.ACCESS_NOTIFICATION_POLICY Moderate risk
  • android.permission.DOWNLOAD_WITHOUT_NOTIFICATION Moderate risk
  • android.permission.READ_MEDIA_VISUAL_USER_SELECTED Moderate risk
  • android.permission.ACCESS_WIFI_STATE Low risk
  • android.permission.FOREGROUND_SERVICE Low risk
  • android.permission.INTERNET Low risk
  • android.permission.POST_NOTIFICATIONS Low risk
  • android.permission.RECEIVE_BOOT_COMPLETED Low risk
  • android.permission.SCHEDULE_EXACT_ALARM Low risk
  • See more
Size:
59.27MB
Email:
ta*****@richpanel.com
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Google Play Store
Data ingested on:
2026-06-03
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.
Developed by:
Richpanel
Google Play Store
https://play.google.com/store/apps/details?id=com.richpanel
Email:
ta*****@richpanel.com
Website:
https://richpanel.com/

User Reviews

This is exactly what we've been looking for. It gets mind-numbing, replying to customers with the same questions, over and over again. Richpanel covers all of this. With a combination of the auto responses, AI and self serve set up, it has cut down CS massively for us. I think it will continue to get better as we load more data into it.
by El*****, 2024-08-11

Great app to provide customer support. It has all the necessary features.
by Pa*****, 2022-04-12
View all user reviews ›

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