UltraChat AI Pro

UltraChat is a powerful, unified mobile customer support inbox designed to help businesses manage customer conversations and support tickets on the go.

Connect all your customer communication channels—including website live chat, WhatsApp, Facebook Messenger, Instagram, Telegram, Line, email, and SMS—into a single mobile CRM inbox. Empower your support agents to reply instantly, collaborate internally, and improve customer satisfaction from anywhere.

Why choose UltraChat?

• ALL YOUR CHANNELS IN ONE INBOX
Say goodbye to switching between apps. View and manage customer messages from live chat, messaging apps, and social platforms in a single, unified view.

• COLLABORATE SECURELY WITH TEAM MEMBERS
Work together on complex support tickets. Assign chats to specific support agents or departments. Use Private Notes to chat with teammates internally before sending replies to clients.

• SMART WORKFLOW TOOLS FOR QUICK RESPONSES
Speed up response times with templates. Use canned responses for frequently asked questions. Organize issues using conversation statuses (Open, Pending, Snoozed, Resolved), priority tags (Urgent, High, Medium, Low), and custom labels.

• FULL CUSTOMER PROFILE AND CONTACT DETAILS
Provide personalized help with contextual user data. Access customer info, past interaction history, and custom metadata fields right within the chat window.

• INSTANT REAL-TIME ALERTS
Never miss an important message. Stay on top of customer support tickets with real-time push alerts for new conversations, mentions, and updates.

• CHAT IN YOUR NATIVE LANGUAGE
UltraChat is localized in more than 40 languages, making it easy for support teams and clients around the world to stay connected.

• FLEXIBLE SYSTEM INTEGRATION
Log in using your account credentials. The app is optimized for the UltraChat platform (app.ultrachat.com.my).

Take control of your customer relationships. Download the UltraChat app today and keep your business support running smoothly 24/7.