Service Report Pro: Field Tech

Write your service report or work order on site, even with no signal, and hand it over as a PDF or Excel file. No account or sign-up: open the app and start.

Service Report Pro is built for field techs and maintenance technicians. Enter the job details, add photo evidence and the technician and customer signatures, and generate a PDF service report with your company logo. Use it as a service order, work order or job log for every visit.

Everything stays on your phone: the report, photos, signatures and the PDF and Excel files are created offline.

HOW IT WORKS
1. Enter the job details: technician, customer, contact, service type (warranty, service order or customer PO), equipment model and serial number, report number and reported issue.
2. Log each activity performed with its description, photos and open or completed status.
3. Add improvement opportunities, root cause of the failure and follow-up actions or agreements.
4. Technician and customer sign directly on the screen.
5. Generate the PDF or Excel file and share it via WhatsApp, email or other apps. A copy is also saved in Downloads/Reportes_Servicio.

PHOTO EVIDENCE
• Take photos with the camera or pick several from the gallery.
• Mark the problem with arrows, circles, rectangles, lines, freehand drawing and text, with your choice of color and stroke width.
• Add a note to each photo; it appears under the image in the PDF and Excel file.

PDF AND EXCEL REPORTS
• A4 PDF with header, customer and equipment details, activities, photos, conclusions and sign-off signatures.
• Excel file (.xlsx) with the same sections, photos, logo and signatures, for tracking and internal records.
• Automatic file name with date, customer, model and serial number.
• Report labels follow the app language (English or Spanish), and you can set your own document title.

YOUR BRAND ON EVERY REPORT
• Logo, brand color (palette or HEX code) and document title: technical service report, work order, maintenance, inspection or your own.
• Company name, tax ID, phone, email, address, website and a footer with your warranty terms.

CUSTOMERS AND HISTORY
• Customer list with contact person, address and email.
• Import your customer list from Excel using the downloadable template, or export it to Excel.
• Add a customer from your phone contacts.
• Report history with a month filter: open the PDF or Excel file, or edit a past job and generate it again.

MORE FEATURES
• Optional GPS location: records the service coordinates in the report (you can turn it off).
• Voice dictation for descriptions and conclusions, using your phone's speech recognition.
• App available in English and Spanish.
• Sample report included so you can see the format.

GREAT FOR
HVAC and refrigeration technicians, electricians, industrial and machinery maintenance, installers, fire protection, CCTV and security, elevators, IT and network support, plumbing, repair shops, supervisors and service companies that handle preventive and corrective maintenance or warranty work.

FREE TRIAL AND SUBSCRIPTION
Free to download, with a 10-day trial of all features. After that, saving and exporting PDF or Excel, signing, sharing and editing photos require the Pro Plan: choose an annual subscription or a lifetime purchase (one-time) on Google Play. The price is shown in the app and in Google Play in your local currency before you confirm; you can cancel the annual subscription anytime from Google Play. If you don't subscribe or buy, your data and history stay saved on your phone.

PRIVACY
Your reports, photos, signatures and customers are stored on your phone. An internet connection is used for Google Play Billing—subscription or lifetime purchase (activating, restoring and checking status) and when you choose to share a file or open a link.

The help section in the app includes a quick-start video.