Total ratings
1.89 (Rating count: 120)
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Review summary
Pros
- When the app works, it is very useful for controlling Axiom devices remotely.
- Some users report that it works well on certain devices, such as the Samsung Galaxy S8.
- Entering waypoints from the tablet is considered easier and more convenient.
Cons
- Many users experience frequent connectivity issues and app crashes.
- The app is outdated and has not been updated since 2017, leading to compatibility problems.
- Users report that the app can lock up devices and has problems with WiFi authentication.
- The most important features, like remote alarms, are either missing or unreliable.
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User Reviews
Recent rating average: 1.60
All time rating average: 1.89
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1 star
| Date | Author | Rating | Comment |
|---|---|---|---|
| 2023-01-24 | can't download to windows 10. | ||
| can't download to windows 10. | |||
| 2022-09-06 | ouash pas fiable pantoute...deconnexion a tous bout de champs....decu de Raymarine faites vos devoirs.. | ||
| ouash pas fiable pantoute...deconnexion a tous bout de champs....decu de Raymarine faites vos devoirs.. | |||
| 2021-11-16 | The app appears to connect but goes blank then ceash after a while. Updated my axiom and the app on my phone which made no difference. | ||
| The app appears to connect but goes blank then ceash after a while. Updated my axiom and the app on my phone which made no difference. | |||
| 2021-06-17 | Has not been updated since 2017. Will eventually crash app on tablet. Worse, it caused my Axiom+ 9 to reboot! Update: 2021-06-15. This is how raymarine responded: Response By Email (Mark Goodyear) (06/16/2021 03:41 PM) Hi Paula, Thank you for your email. In product support we generally deal with current products and past products, we do not comment on future products. However, I do recommend you erase the app from your phone/tablet and reinstall it. ........ You get the picture. | ||
| Has not been updated since 2017. Will eventually crash app on tablet. Worse, it caused my Axiom+ 9 to reboot! Update: 2021-06-15. This is how raymarine responded: Response By Email (Mark Goodyear) (06/16/2021 03:41 PM) Hi Paula, Thank you for your email. In product support we generally deal with current products and past products, we do not comment on future products. However, I do recommend you erase the app from your phone/tablet and reinstall it. ........ You get the picture. | |||
| 2021-06-15 | This review is for everyone having issues connection via wifi TO the Axiom devices. I sent both my units in because I was continuing to have issues. Constant dropped SSID connection. Both on Android & iOS devices. Raymarine bench tested and recreated the problem. They then tested their own in-house devices, SAME ISSUES... At this point there is no remedy but they said they have escalated the issue to the engineers. This may need EVERYONE voicing their unhappy concerns to get this remedied ASAP!! | ||
| This review is for everyone having issues connection via wifi TO the Axiom devices. I sent both my units in because I was continuing to have issues. Constant dropped SSID connection. Both on Android & iOS devices. Raymarine bench tested and recreated the problem. They then tested their own in-house devices, SAME ISSUES... At this point there is no remedy but they said they have escalated the issue to the engineers. This may need EVERYONE voicing their unhappy concerns to get this remedied ASAP!! | |||
| 2021-05-31 | This is a brilliant app when it works, most of the time it does not. My new Samsung galaxy pad with latest android cannot hold a reliable WiFi connection to my axiom 9. When the connection drops, the axiom WiFi SID disappears for a minute or so, when it reappears android reports cannot authenticate. Leave for several minutes and I can connect and run raycontrol, until it disconnects again. I am starting to think this may be a problem with axiom WiFi rather than raycontrol. | ||
| This is a brilliant app when it works, most of the time it does not. My new Samsung galaxy pad with latest android cannot hold a reliable WiFi connection to my axiom 9. When the connection drops, the axiom WiFi SID disappears for a minute or so, when it reappears android reports cannot authenticate. Leave for several minutes and I can connect and run raycontrol, until it disconnects again. I am starting to think this may be a problem with axiom WiFi rather than raycontrol. | |||
| 2021-05-27 | Originally given 1 star as the app wouldn't work, crashing every time it connected (via wi-fi). Without doing anything to either my Sony Experia Z4 tablet or the eS-9, the app started to work as described, meaning I could use the tablet on the flybridge rather than install a 2nd mfd. Update - as of mid 2020, app has started to freeze when in use, with a message about incompatibilities between the MFD and tablet, which is strange as neither has been updated and are still identical to the years the app did work. I can no longer rely on it giving the correct info, so it's now useless. | ||
| Originally given 1 star as the app wouldn't work, crashing every time it connected (via wi-fi). Without doing anything to either my Sony Experia Z4 tablet or the eS-9, the app started to work as described, meaning I could use the tablet on the flybridge rather than install a 2nd mfd. Update - as of mid 2020, app has started to freeze when in use, with a message about incompatibilities between the MFD and tablet, which is strange as neither has been updated and are still identical to the years the app did work. I can no longer rely on it giving the correct info, so it's now useless. | |||
| 2021-01-20 | Doesn't work | ||
| Doesn't work | |||
| 2020-11-29 | I could never get this to work. I can get the Raymarine Viewer to work, but not Raymarine Control. It's too bad that Raymarine isn't keeping up with the other MFD manufacturers. | ||
| I could never get this to work. I can get the Raymarine Viewer to work, but not Raymarine Control. It's too bad that Raymarine isn't keeping up with the other MFD manufacturers. | |||
| 2020-11-21 | Terrible, does not work on s10. | ||
| Terrible, does not work on s10. | |||
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