RainSoft® REMIND

Name: RainSoft® REMIND
Rating: 1.59 (276 reviews)
Author: Pentair

By: Pentair App

RainSoft REMIND® pairs with the RainSoft EC5.

Overview

Google Play Store

Downloads

40,527 ▲ 116

Data as of 2026-08-09

Rating:

1.59

(276)

Version:

3.0.14

Last updated: 2025-09-05

Ranking

#322,117 ▼ 257

Overall

Features & Capabilities

RainSoft REMIND® is a dedicated Chrome extension designed for owners of the RainSoft EC5 WiFi series water conditioners. This powerful tool allows customers to effortlessly view their system settings, monitor real-time system status, and configure alarms to stay informed about their water conditioner's performance. With RainSoft REMIND®, managing your water conditioner becomes seamless, ensuring optimal operation and water quality in your home or business.

Intuitive and user-friendly, RainSoft REMIND® enhances the RainSoft EC5 experience by providing convenient monitoring capabilities right from your browser. Whether you're troubleshooting or simply keeping an eye on system health, this extension offers essential functionality tailored to your device.

User Growth & Download Statistics

App

By:

Pentair

Downloads:

40,527 116

Rating:

1.59

(276)

Version:

3.0.14 Last updated: 2025-09-05

Version code:

300014

Creation date:

2015-06-10

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.ACCESS_WIFI_STATE Low risk
android.permission.INTERNET Low risk
android.permission.POST_NOTIFICATIONS Low risk
android.permission.READ_APP_BADGE Low risk
android.permission.WAKE_LOCK Low risk
com.anddoes.launcher.permission.UPDATE_COUNT Low risk
com.google.android.c2dm.permission.RECEIVE Low risk
com.htc.launcher.permission.READ_SETTINGS Low risk

Size:

15.48MB

Email:

re*****@rainsoft.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-08-09

Compare stats and ranking:

Ranking

# 322,117 ▼ 257

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Pentair

Google Play Store

https://play.google.com/store/apps/details?id=com.rainsoft.customer

Email:

re*****@rainsoft.com

Website:

http://www.aquion.com

User Reviews

Multiple users report persistent connectivity issues with the RainSoft REMIND app, including frequent disconnections and difficulty registering accounts. The app only supports 2.4 GHz WiFi and lacks reliable auto-reconnect features, leading to manual resets. Setup is often unintuitive with poor UI and missing region options. Though some users successfully monitor their water softener remotely and receive alerts during outages, overall dissatisfaction stems from inconsistent app behavior and inadequate support. Many urge for substantial improvements or a complete rewrite to address these challenges.

Pros

Allows checking water softener status remotely without physical access.
Some users managed to connect and track softener status.
Customer support is somewhat responsive for technical issues.
App interface is acceptable once connected.
Provides notifications and email alerts during disconnections for some users.

Cons

Frequent disconnections of water softener system from the app.
App often fails to connect or register accounts properly.
Only supports 2.4 GHz WiFi, not 5 GHz, limiting compatibility.
Poor user interface and unintuitive setup process.
Lack of notification features for important events like regen cycles or low salt.
Developer contact options are limited and unresponsive.
Delayed reconnection requiring manual unplugging and replugging of the device.
App stability issues causing it to hang during setup or disconnect regularly.

Recent reviews

This app is trash. It never stays connected. Tech support told me it was bad board. Board replaced and still disconnects all the time. They guy who installed it told me that I could unplug and plug it back up to fix it. That works for about 1 hour then disconnects. Rainsoft should do away with this app if they're softener system cannot actually communicate with it.

Mi*****, 2024-03-06

LAST UPDATE: Like everyone said... System keeps showing disconnected. Total junk app. UPDATE: Worked with tech support which was good. Took about a week to get system back synced to the app. Basically have to remove everything from app and add system. Unfortunately this took several tries over several days as each time you add the system, you have to wait (24hrs). Now carbon filter also shows.