Total ratings
3.96 (Rating count: 35,325)
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Review summary
Pros
- Cross-device compatibility (works on phone, tablet, Chromecast, Fire TV, Chromebook) with generally stable performance on those devices.
- Tablet-friendly app for Crave content, providing a good experience on tablets.
Cons
- Channels frequently disappear or are unavailable, causing inconsistent access to content.
- App crashes, freezes, and loading issues (e.g., blue loading screen) across multiple devices including Google TV.
- Difficult to navigate and hard to find channels, favourites, and recordings, indicating a poor UX/UI.
- Streaming restrictions and device/platform limitations (cannot stream all channels in a package, relies on Bell boxes, 5-device limit, no desktop app).
- Price/value concerns and perceived overpriced service, plus reports of weak customer support and help from Bell.
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User Reviews
Recent rating average: 2.50
All time rating average: 3.96
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5 star 4 star
3 star
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1 star
| Date | Author | Rating | Comment |
|---|---|---|---|
| 2026-07-15 | The app works well and is quick to navigate. No technical issues so far. | ||
| The app works well and is quick to navigate. No technical issues so far. | |||
| 2026-07-14 | absolutely amazing | ||
| absolutely amazing | |||
| 2026-07-14 | i gave it 3 stars because I really wish there was an option to have the app shut down when there is no activity after x amount of time or to not auto play when watching on demand. I always fall asleep and it drains my battery because it runs all night. Please add an option for these features on both Android and Apple | ||
| i gave it 3 stars because I really wish there was an option to have the app shut down when there is no activity after x amount of time or to not auto play when watching on demand. I always fall asleep and it drains my battery because it runs all night. Please add an option for these features on both Android and Apple | |||
| 2026-07-13 | Someone in their infinite wisdom decided that if you stopped watching an on-demand episode near its end, you have to watch it again from the beginning with no option to skip forward to where you were. | ||
| Someone in their infinite wisdom decided that if you stopped watching an on-demand episode near its end, you have to watch it again from the beginning with no option to skip forward to where you were. | |||
| 2026-07-10 | still haven't figured out how to watch the channels I do have only and how to get to watching the live tv on thoses channels can use more improvements, not as user friendly as other streaming apps. Could do a lot better. i hardly use it for that reason drives me nuts just trying to get to the live to on any channel. please improve this app it needs a lot of it. | ||
| still haven't figured out how to watch the channels I do have only and how to get to watching the live tv on thoses channels can use more improvements, not as user friendly as other streaming apps. Could do a lot better. i hardly use it for that reason drives me nuts just trying to get to the live to on any channel. please improve this app it needs a lot of it. | |||
| 2026-07-09 | freezes and skips | ||
| freezes and skips | |||
| 2026-07-06 | have Fibe app on my Android phone but it won't work. frustrating. | ||
| have Fibe app on my Android phone but it won't work. frustrating. | |||
| 2026-07-06 | Haven't had an issue streaming since the 2019 Raptors Championship, so I'd say that's pretty darn good! | ||
| Haven't had an issue streaming since the 2019 Raptors Championship, so I'd say that's pretty darn good! | |||
| 2026-07-06 | absolute garbage! don't waste your time or money!!! | ||
| absolute garbage! don't waste your time or money!!! | |||
| 2026-07-04 | More features than remote but bizarre restrictions Some channels are only available on the app or for download, can't be viewed on the receiver. Makes no sense. | ||
| More features than remote but bizarre restrictions Some channels are only available on the app or for download, can't be viewed on the receiver. Makes no sense. | |||
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