Quest SAM

Name: Quest SAM
Rating: 2.78 (145 reviews)
Author: Quest Diagnostics Incorporated

By: Quest Diagnostics Incorporated App

Quest SAM is a self-service access application for access management.

Overview

Google Play Store

Downloads

49,361 ▲ 140

Data as of 2026-08-10

Rating:

2.78

(145)

Version:

1.0.10

Last updated: 2025-02-27

Ranking

#297,699 ▼ 904

Overall

Features & Capabilities

Quest SAM is a user-friendly self-service access application designed to streamline access management. It empowers individuals to independently request and gain access to Quest assets without the need for complex processes or intermediaries.

This extension simplifies access control, making it efficient for users to manage permissions securely and swiftly. Ideal for organizations seeking to improve their access workflows, Quest SAM ensures secure and easy access management.

User Growth & Download Statistics

App Privacy & Security

By:

Quest Diagnostics Incorporated

Downloads:

49,361 140

Rating:

2.78

(145)

Version:

1.0.10 Last updated: 2025-02-27

Version code:

Creation date:

2018-01-08

Publisher country:

Permissions:

android.permission.INTERNET Low risk
android.permission.USE_BIOMETRIC Low risk
android.permission.USE_FINGERPRINT Low risk
android.permission.ACCESS_NETWORK_STATE Safe
android.permission.VIBRATE Safe
com.questdiagnostics.questsam.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION

Size:

2.47MB

Email:

qd*****@gmail.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-08-10

Compare stats and ranking:

Ranking

# 297,699 ▼ 904

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Quest Diagnostics Incorporated

Google Play Store

https://play.google.com/store/apps/details?id=com.questdiagnostics.questsam

Email:

qd*****@gmail.com

Website:

http://www.questdiagnostics.com

User Reviews

Users have mixed experiences with Quest SAM. While some praise its design and functionality for password resets and accessing authentication info, many report frustrating issues such as inability to reset or recover PINs, app crashes, email verification problems, and unhelpful IT support. Overall, the main problems revolve around PIN management and app reliability, though a few find it helpful for managing their authentication needs.

Pros

App functions well for some users, allowing smooth pin setup and email confirmation.
User interface and design are appreciated by some reviewers.
Helps users manage password reset and unlock through a self-service tool.
Contains useful features like displaying Grid / RAC info for authentication.
Developers and support teams receive praise from satisfied users.

Cons

Cannot change or reset PIN easily; no option to recover forgotten PIN.
App frequently crashes or fails to let users get past the PIN setup stage.
Users face inconsistent password and email verification issues.
Helpdesk or IT support usually give unhelpful responses or just suggest reinstalling app.
App requires security that some users find intrusive or unnecessary for their personal phones.

Recent reviews

Every reviewer talking about teletime should be aware that teletime passwords cannot be changed. Uninstalling and reinstalling should facilitate creating a new 6-digit PIN. If you have a Quest email, it will send the activation code to that email. My personal experience has been extremely positive, so I have no complaints 😁

Ty*****, 2023-10-23

Useless. My teletime password doesnt work, ive called it, they give me the number for the other it, its all automated then says to go to the sam app but doesnt show where to reset the password....