Reviews of PromoFarma: Belleza y Salud

By: Docmorris AG App

List of user reviews and ratings for PromoFarma: Belleza y Salud

Total ratings

4.86 (Rating count: 11,346)

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Review summary

Users find the PromoFarma app easy to use, with good prices and smooth performance, offering attractive deals on beauty and health products. However, multiple reviews mention delivery delays, poor customer service, and inconsistencies in pricing between the app and website. Some users report technical issues like errors accessing the app or site. Additionally, the app is only in Spanish with no English option, limiting accessibility. Overall, while the app has attractive features, service and support issues impact user satisfaction.

Pros

Easy to use and navigate
Good prices and offers
Fast and smooth performance
Reliable product delivery (in some cases)
Best deals on cosmetics and pharmacy products

Cons

Delivery delays and poor customer service
Price discrepancies between app and website
App and website sometimes give errors (e.g., error 403)
Lack of language options (only Spanish)
No valid contact phone and poor communication

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User Reviews

Recent rating average: 3.70

All time rating average: 4.86

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35% (7)

Date	Author	Comment
2024-10-20	Ro*****	Muy fácil de navegar. gracias
Muy fácil de navegar. gracias
2024-01-01	Lu*****	awesome 👍
awesome 👍
2023-02-23	Ma*****	easy to use
easy to use
2022-11-22	je*****	rápida y buenas ofertas
rápida y buenas ofertas
2022-10-21	Al*****	Search bars typing is adding duplicated characters.
Search bars typing is adding duplicated characters.
2022-08-09	Fe*****	Sorprendentemente funciona muy bien y muy fluida
Sorprendentemente funciona muy bien y muy fluida
2022-07-18	An*****	Muy buena, fácil de usar y llega todo rápido.
Muy buena, fácil de usar y llega todo rápido.
2022-07-07	Da*****	Pésimo servicio de venta no llega en 24 horas tomo 5 días .. no lo recomiendo, nadie te da respuesta
Pésimo servicio de venta no llega en 24 horas tomo 5 días .. no lo recomiendo, nadie te da respuesta
2022-03-28	VJ*****	I bought from the app, the delivery date was Friday... Now is Monday afternoon and I still didn't receive my products. They just advertise good timing and good price but at the end if you need something important you better buy from other places! Totally disappointed!
I bought from the app, the delivery date was Friday... Now is Monday afternoon and I still didn't receive my products. They just advertise good timing and good price but at the end if you need something important you better buy from other places! Totally disappointed!
2022-01-25	Ca*****	La mejor aplicación para productos de parafarmacia. Mejor precio asegurado en casi todos los productos.
La mejor aplicación para productos de parafarmacia. Mejor precio asegurado en casi todos los productos.