Reviews of Progresif Care+

By: Progresif Sdn Bhd App

List of user reviews and ratings for Progresif Care+

Total ratings

3.48 (Rating count: 470)

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Review summary

The Progresif Care+ app offers useful features like plan tracking and bill payment but is widely criticized for instability, frequent crashes, and persistent login issues including OTP delivery failures. Users report inaccurate billing, payment discrepancies, and app access problems especially on mobile data. Customer support is viewed as insufficient, contributing to user dissatisfaction. Overall, while the app serves essential functions, its reliability and user experience need significant improvement.

Pros

Helps in checking Mobile Broadband (MBB) and tracking plans.
Allows bill payment and top-up features.
Previously had better versions with smoother functionality.

Cons

Unstable app performance with frequent crashes, freezes, and loading issues.
Login and authentication problems, including not receiving OTPs and invalid service number errors.
Inaccurate billing and payment issues, such as double transactions or incorrect balances.
App functionality affected when using mobile data but works over WiFi only.
Lack of timely customer support and slow resolution of critical issues like payment errors.

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User Reviews

Recent rating average: 2.20

All time rating average: 3.48

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59% (49)

Date	Author	Comment
2026-06-28	Az*****	Awesome
Awesome
2026-06-25	Za*****	Mudah dan cepat
Mudah dan cepat
2026-06-25	Xa*****	forcing to update... 👍
forcing to update... 👍
2026-06-07	Ra*****	Bad app.
Bad app.
2026-06-05	Nz*****	the latest version of this app crashed when i tried to "view billing history" or "usage summary."
the latest version of this app crashed when i tried to "view billing history" or "usage summary."
2026-06-05	WM*****	log in problem
log in problem
2026-06-01	Ad*****	Noticeably improved compared to 4 years back. Still needs to acknowledge android system request to move back, instead of having to press the app's X or back arrow.
Noticeably improved compared to 4 years back. Still needs to acknowledge android system request to move back, instead of having to press the app's X or back arrow.
2026-06-01	ma*****	after the last update i cannot type in my password because when i click on the password section my qwerty keyboard is gone and wont appear. pls fix.
after the last update i cannot type in my password because when i click on the password section my qwerty keyboard is gone and wont appear. pls fix.
2026-05-31	Vi*****	I'm so frustrated. I can't even make account in the app because of the password. I try tapping it several times to fill in but it keep doesn't work. please fix this issue. it's annoying
I'm so frustrated. I can't even make account in the app because of the password. I try tapping it several times to fill in but it keep doesn't work. please fix this issue. it's annoying
2026-05-03	BN*****	this app is a joke, can't even use is, it stuck at the OTP page, entered number also no active
this app is a joke, can't even use is, it stuck at the OTP page, entered number also no active