PRMai

PRMai is a centralized operations management platform built specifically for professional chauffeur and private hire transport businesses. Designed for both desktop and mobile use, PRMai streamlines the complete lifecycle of transport operations — from booking intake and dispatch to trip execution, invoicing, and operational reporting — through one secure and intelligent platform.
The desktop platform serves as the core control center for administrators, dispatchers, controllers, and office staff. It enables organizations to manage client accounts, create and monitor bookings, configure pricing rules, assign drivers and vehicles, track compliance documents, generate invoices, and monitor live operational activity in real time.
PRMai includes a powerful driver and vehicle management system, allowing organizations to maintain detailed records, monitor licensing and compliance status, manage activation status, and ensure only compliant drivers and vehicles are dispatched. Automated compliance visibility helps reduce operational risk and improve regulatory readiness.
The integrated driver mobile application provides drivers with a dedicated interface to securely log in, receive assigned jobs, accept or reject trips, update trip statuses, manage their profile, and share live trip progress with office teams. Real-time synchronization between desktop and mobile ensures full visibility across the entire trip lifecycle.
PRMai’s dispatch engine enables efficient job assignment by allowing office teams to view unassigned bookings, assess available drivers and vehicles, and dispatch resources instantly. Live trip monitoring gives administrators visibility into active journeys, driver statuses, and completed trip history.
The platform includes a configurable pricing and invoicing system where client-specific rate cards, fixed fares, hourly pricing, surcharges, and manual overrides can be managed. Completed trips automatically flow into invoice generation, with payment tracking and invoice reporting built directly into the platform.
Advanced reporting tools provide actionable insights across bookings, driver activity, vehicle utilization, client accounts, invoicing, and operational performance, helping businesses make data-driven decisions.
PRMai also incorporates AI-powered operational assistance, including smart booking extraction from incoming emails, automated booking suggestions, and intelligent driver/vehicle dispatch recommendations to improve efficiency while keeping final decision-making in human control.
The platform supports third-party integrations including Gmail, Twilio SMS, vehicle tracking systems, maps/navigation providers, and secure payment processing gateways, enabling seamless communication and end-to-end operational automation.
Built with scalability, security, and performance in mind, PRMai delivers a future-ready solution that helps transport businesses improve efficiency, reduce manual work, increase visibility, and deliver exceptional service.