Reviews of Pave - Build Credit

By: Pave Fintech Limited

List of user reviews and ratings for Pave - Build Credit

Total ratings

4.18 (Rating count: 2,044)

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Review summary

Users are divided on the Pave app; some praise its responsive customer service and credit-building features that increased their credit score. However, many complain about technical bugs, subscription costs, and poor credit score impact or delayed updates. Issues with canceling subscriptions and poor communication exacerbate frustrations. While the concept is valued, execution and pricing deter several users.

Pros

Customer service is responsive, polite, and provides clear explanations.
App's concept and intent to help build credit is appreciated by some users.
App can help increase credit score for some users within a short period.
Helpful features like tracking monthly costs and repayment are noted.
Offers educational content through video links explaining credit-related topics.

Cons

App may cause initial drop or no improvement in credit score, frustrating users.
Subscription fees are considered high and costly compared to competitors.
Technical issues such as app bugs, inability to connect bank accounts, and poor updates.
Difficulty in canceling subscriptions and unresponsiveness leading to user dissatisfaction.
Credit score updates are slow and sometimes inaccurate compared to credit reporting agencies.

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User Reviews

Recent rating average: 2.00

All time rating average: 4.18

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433% (13)

Date	Author	Comment
2023-09-10	Ma*****	I think the app and the concept are both fine! As with anything there will be an occasional technical issue but I feel sure these folks will jump very quickly to fix any problems. Biggest thing I love? I've had a couple of lovely conversations with some truly kind hearted souls who really do take the time to get to know their customers. In this day and age that is very rare and makes a massive difference!
I think the app and the concept are both fine! As with anything there will be an occasional technical issue but I feel sure these folks will jump very quickly to fix any problems. Biggest thing I love? I've had a couple of lovely conversations with some truly kind hearted souls who really do take the time to get to know their customers. In this day and age that is very rare and makes a massive difference!
2023-08-01	Jo*****	Awful business. Pave demands you sign up to a subscription and have to pay an big settlement figure at the end to opt out of the subscription. 2 payments were attempted and reported on my credit file as late payments, this was because my payment date fell on a weekend. Awful app not fit for purpose.
Awful business. Pave demands you sign up to a subscription and have to pay an big settlement figure at the end to opt out of the subscription. 2 payments were attempted and reported on my credit file as late payments, this was because my payment date fell on a weekend. Awful app not fit for purpose.