Date	Author	Comment
2024-12-29	Od*****	After the last update, my unit constantly reports that it's offline in the app. I have to refresh it manually outside, and 30 min later, it shows offline again in the app.
After the last update, my unit constantly reports that it's offline in the app. I have to refresh it manually outside, and 30 min later, it shows offline again in the app.
2024-11-25	Sc*****	ABSOLUTELY POINTLESS APP It refuses to connect with its poolsync device on my pool heater. Used to work fine. Won't add new.
ABSOLUTELY POINTLESS APP It refuses to connect with its poolsync device on my pool heater. Used to work fine. Won't add new.
2024-10-15	CM*****	NOT effortless. Took hours to set up. Not connected half the time.
NOT effortless. Took hours to set up. Not connected half the time.
2024-08-08	Ju*****	UPDATE: This app is NOT good! Although I can use it to monitor/control my Chlorsync, it's very clunky and doesn't do all it says it can do. Took more than a day to get it to work at all (instructions are not accurate). When I enable remote access, it literally disables itself right in front of my face. Aquacal is one of the least customer focused companies I've ever encountered. It's obvious they don't use their own products!
UPDATE: This app is NOT good! Although I can use it to monitor/control my Chlorsync, it's very clunky and doesn't do all it says it can do. Took more than a day to get it to work at all (instructions are not accurate). When I enable remote access, it literally disables itself right in front of my face. Aquacal is one of the least customer focused companies I've ever encountered. It's obvious they don't use their own products!
2024-07-08	Ke*****	Ok overall. Can you make the actual temperature font 2 sizes bigger? Tired eyes have to focus to see it!
Ok overall. Can you make the actual temperature font 2 sizes bigger? Tired eyes have to focus to see it!
2024-06-28	J *****	Is there a worse app? I don't think so. Trying to connect, wifi is active, the button is pressed for wifi, logged in.... Keep getting error code 1015 wifi, won't connect. My husband tried it on his phone, it Won't accept password on new device, tried to reset it and it's saying the password I just created is invalid and won't let you change it
Is there a worse app? I don't think so. Trying to connect, wifi is active, the button is pressed for wifi, logged in.... Keep getting error code 1015 wifi, won't connect. My husband tried it on his phone, it Won't accept password on new device, tried to reset it and it's saying the password I just created is invalid and won't let you change it
2023-05-06	T *****	Why do you now need location and Bluetooth permissions to connect? Total nonsense... Plus the response is ridiculous. Only WiFi device that I have that requires this. Just another way to steal location data. Sorry, but you guys that overhauled this app and firmware really did a disservice, created nothing but annoyance and aggravation for the owner of one of your very expensive products, thanks for nothing
Why do you now need location and Bluetooth permissions to connect? Total nonsense... Plus the response is ridiculous. Only WiFi device that I have that requires this. Just another way to steal location data. Sorry, but you guys that overhauled this app and firmware really did a disservice, created nothing but annoyance and aggravation for the owner of one of your very expensive products, thanks for nothing
2023-04-19	Do*****	Update: The 3.09 version required me to reboot my wi-fi. Once I did that, that app began working flawlessly. I do love the app, knowing my salt levels and water temperature. Also, if it's flowing properly. Disregard: The version 3.09 update on April 18, 2023, completely disabled the app. I can no longer sign in. It just spins trying to log in. No error messages, nothing. I'm just stuck logging in. I've rebooted my phone and reinstalled the app, and it still doesn't work
Update: The 3.09 version required me to reboot my wi-fi. Once I did that, that app began working flawlessly. I do love the app, knowing my salt levels and water temperature. Also, if it's flowing properly. Disregard: The version 3.09 update on April 18, 2023, completely disabled the app. I can no longer sign in. It just spins trying to log in. No error messages, nothing. I'm just stuck logging in. I've rebooted my phone and reinstalled the app, and it still doesn't work
2023-01-23	Pl*****	This app works great! The interface is user-friendly, and it gives you total control of your heat pump and or salt system!
This app works great! The interface is user-friendly, and it gives you total control of your heat pump and or salt system!
2022-11-12	Ch*****	I'm not able to enter in my entire email address on the log in screen
I'm not able to enter in my entire email address on the log in screen

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