Reviews of Policybazaar - Buy Insurance

By: Policybazaar - Buy Insurance Online App

List of user reviews and ratings for Policybazaar - Buy Insurance

Total ratings

4.42 (Rating count: 672,093)

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Review summary

Overall, users praise the app's quality (excellent/good/very nice app), but express recurring concerns about aggressive sales calls, poor claim handling with frequent rejections, KYC hurdles/fraud allegations, lack of cashless options and payout delays, and missing features like vehicle receipt downloads.

Pros

excellent
good
very nice app
Nice app
amazing app

Cons

Spam calls and aggressive follow-ups after searching for policies
Claim rejection or poor claim experience
KYC issues with Aadhaar verification and alleged fraud
No cashless facility or delayed payouts
Missing features like vehicle receipt download (e.g., last year's receipt)

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User Reviews

Recent rating average: 3.90

All time rating average: 4.42

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32% (455)

Date	Author	Comment
2026-08-25	Dh*****	Fraud , do not buy anything they call only for sales , after service 0 rating ,wrong commitment given by agent (they tell half details)
Fraud , do not buy anything they call only for sales , after service 0 rating ,wrong commitment given by agent (they tell half details)
2026-08-25	Ja*****	nice 👍👍👍
nice 👍👍👍
2026-08-25	Ko*****	Policybazaar is a useful app for comparing and purchasing different types of insurance in one place. The interface is simple, and it provides helpful information about policies, coverage, premiums, and benefits. It makes the insurance-buying process more convenient and saves time by allowing users to compare multiple options. Overall, it is a practical app for managing insurance needs.
Policybazaar is a useful app for comparing and purchasing different types of insurance in one place. The interface is simple, and it provides helpful information about policies, coverage, premiums, and benefits. It makes the insurance-buying process more convenient and saves time by allowing users to compare multiple options. Overall, it is a practical app for managing insurance needs.
2026-08-25	Va*****	nice
nice
2026-08-24	Su*****	best application
best application
2026-08-24	An*****	best app
best app
2026-08-24	Gu*****	taks complete kardiya but coin nahi aye
taks complete kardiya but coin nahi aye
2026-08-24	Ko*****	osm
osm
2026-08-24	Di*****	nice app
nice app
2026-08-24	Aw*****	Worst experience with Policybazaar. Very poor support during my health insurance reimbursement claim. I faced constant confusion, delays, and poor coordination between Policybazaar, the insurer, and the hospital. I had to repeatedly follow up for basic answers and clarification regarding my claim and documents. Buying the policy was easy, but getting support when I actually needed it was a nightmare. Very disappointing service. Not recommended.
Worst experience with Policybazaar. Very poor support during my health insurance reimbursement claim. I faced constant confusion, delays, and poor coordination between Policybazaar, the insurer, and the hospital. I had to repeatedly follow up for basic answers and clarification regarding my claim and documents. Buying the policy was easy, but getting support when I actually needed it was a nightmare. Very disappointing service. Not recommended.