Reviews of Policybazaar - Buy Insurance

By: Policybazaar - Buy Insurance Online App

List of user reviews and ratings for Policybazaar - Buy Insurance

Total ratings

4.43 (Rating count: 669,160)

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Review summary

Overall, users praise the app's quality (excellent/good/very nice app), but express recurring concerns about aggressive sales calls, poor claim handling with frequent rejections, KYC hurdles/fraud allegations, lack of cashless options and payout delays, and missing features like vehicle receipt downloads.

Pros

excellent
good
very nice app
Nice app
amazing app

Cons

Spam calls and aggressive follow-ups after searching for policies
Claim rejection or poor claim experience
KYC issues with Aadhaar verification and alleged fraud
No cashless facility or delayed payouts
Missing features like vehicle receipt download (e.g., last year's receipt)

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User Reviews

Recent rating average: 2.80

All time rating average: 4.43

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33% (389)

Date	Author	Comment
2026-07-17	Su*****	PolicyBazaar India ka sabse bada insurance comparison platform hai. Yahan 30+ companies ke Term, Health, Car plans ek saath compare kar sakte ho, jo time aur paisa bachata hai. Premium aksar direct se sasta milta hai aur claim me help bhi milti hai.
PolicyBazaar India ka sabse bada insurance comparison platform hai. Yahan 30+ companies ke Term, Health, Car plans ek saath compare kar sakte ho, jo time aur paisa bachata hai. Premium aksar direct se sasta milta hai aur claim me help bhi milti hai.
2026-07-17	Di*****	worst and fraud
worst and fraud
2026-07-17	Lu*****	we were interested to buy policy form your side but your app is not working on our mobile,so we are shifting to other options apps supported by our mobile version
we were interested to buy policy form your side but your app is not working on our mobile,so we are shifting to other options apps supported by our mobile version
2026-07-16	Sh*****	good
good
2026-07-16	Aj*****	good for policy
good for policy
2026-07-16	YA*****	worst customer service. Had been a customer for more than a year. Faced an issue after my policy renewal, it's been a month since I filed a query but the customer service failed to address my query. Didn't expect this from you policybazaar . Very disappointed
worst customer service. Had been a customer for more than a year. Faced an issue after my policy renewal, it's been a month since I filed a query but the customer service failed to address my query. Didn't expect this from you policybazaar . Very disappointed
2026-07-16	MO*****	Road side bazaar is 1000 times better than a policy bazaar. policy bazaar selling policy with a zero credibility, zero accountability rating for the policy bazaar as follows. dedicated team support 0 customer support 0 claim team 0 escalation team 0
Road side bazaar is 1000 times better than a policy bazaar. policy bazaar selling policy with a zero credibility, zero accountability rating for the policy bazaar as follows. dedicated team support 0 customer support 0 claim team 0 escalation team 0
2026-07-16	Ka*****	nice
nice
2026-07-16	La*****	good
good
2026-07-16	Sa*****	worst app to force downlaod through clickbat
worst app to force downlaod through clickbat