Sandbox Help Desk Android

Sandbox Help Desk

By: Planigo
Support Ticket: Submit a ticket, make a query or request assistance

Features & Capabilities

  1. Ticket Reception:
    - Users can send tickets through email support@plani-go.com or directly from the application.
    - Each ticket should include clear details of the issue, such as screenshots and error description.
    2. Classification and Prioritization:
    - Tickets are classified into categories such as: technical problems, requests for information or improvements.
    - Priorities are assigned (High, Medium, Low) according to the impact and urgency of the problem.
    3. Ticket Resolution:
    - The Helpdesk team will review the tickets and provide an initial solution.
    - If the problem cannot be resolved at the first level, it will be escalated to the corresponding technical team.
    4. Follow-up and Closing:
    - Users will receive updates on the progress of their tickets.
    - Once resolved, the ticket will be closed and the user will be asked for feedback on the service.

User Growth & Download Statistics

App
By:
Planigo
Downloads:
4
Version:
0 Last updated: 2025-08-18
Publisher country:
GT GT
Email:
so*****@plani-go.com
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Google Play Store
Data ingested on:
2026-07-05
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.
Developed by:
Planigo
Google Play Store
https://play.google.com/store/apps/details?id=com.planigo.sandbox_tickets
Email:
so*****@plani-go.com
Website:
https://sandbox.planigo.app

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