Ping Concierge

Ping Concierge is a powerful delivery and parcel management app designed for concierge teams, front-of-house staff, and community operators.

Effortlessly receive, track, store, and hand over parcels, food deliveries, and resident collections from a single mobile application. Whether managing deliveries at a concierge desk, parcel room, locker location, or collection point, Ping Concierge provides complete visibility and control over every item from arrival to collection.

Key Features

• Scan and log incoming deliveries in seconds
• Capture parcel photos for added accountability
• Search residents and recipients instantly
• Assign parcels to storage locations, lockers, shelves, or collection areas
• Apply parcel labels such as Damaged, Heavy, Fragile, or Perishable
• Send automated collection notifications to recipients
• Schedule reminder notifications for uncollected items
• Track parcel status in real time from receipt to collection
• Record secure handovers with a complete audit trail
• Search, filter, and manage deliveries with ease
• View operational dashboards and collection activity at a glance

Designed to reduce manual administration and improve operational efficiency, Ping Concierge helps community teams stay organised, accountable, and in control of every delivery.

Whether you're managing a Build-to-Rent community, student accommodation, co-living development, residential building, or shared workspace, Ping Concierge streamlines parcel operations and enhances the resident experience.

Stay in control of every delivery.
Receive faster. Store smarter. Collect with confidence.