Reviews of PhoneWatch Alarm

By: Sector Alarm Group App

List of user reviews and ratings for PhoneWatch Alarm

Total ratings

4.69 (Rating count: 1,037)

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Review summary

PhoneWatch Alarm app offers useful remote alarm control and timely notifications via calls or texts, with a user-friendly interface. However, multiple users report significant issues such as slow performance, unreliable status updates, and missing notifications after updates. The app frequently disconnects from the alarm system and may require reinstallation. These problems severely impact user trust and convenience, especially during urgent situations. Despite good ideas and occasional customer support, many users find the app frustrating and are considering alternative alarm providers.

Pros

Provides phone call and text notifications when the alarm is activated or deactivated.
Concept of the app is good and easy to navigate.
The app integrates with the phone alarm system and can be controlled remotely.
The service has occasional good customer support when issues arise.
Users appreciate the idea of additional features like temperature display.

Cons

The app is frequently slow to load and connect to the alarm system.
Alarm status shown in the app is often inaccurate or out of sync with the actual system status.
Notifications via the app have stopped working or are inconsistent after updates.
The app often loses connection to the alarm system requiring reinstallation or manual intervention.
Users experience frequent bugs and delays causing stress, especially when trying to disarm the alarm remotely.

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User Reviews

Recent rating average: 4.90

All time rating average: 4.69

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25% (20)

Date	Author	Comment
2026-07-29	Fr*****	love the phone watch app and system. so easy to use
love the phone watch app and system. so easy to use
2026-07-25	Hi*****	It does what it says on the tin...
It does what it says on the tin...
2026-07-25	An*****	very user-friendly
very user-friendly
2026-07-22	Su*****	great app
great app
2026-07-21	Jo*****	very easy to use
very easy to use
2026-07-19	Ch*****	rapid response when activated
rapid response when activated
2026-07-17	Jo*****	super easy and lots of useful info all available as a glance to back up a first rate monitored alarm system.
super easy and lots of useful info all available as a glance to back up a first rate monitored alarm system.
2026-07-16	Ai*****	Great service
Great service
2026-07-16	Ti*****	It works and is reassuring and a great comfort and security for me and my wife. No matter where I am in Ireland or abroad the app works and that is all that we ask!!!!
It works and is reassuring and a great comfort and security for me and my wife. No matter where I am in Ireland or abroad the app works and that is all that we ask!!!!
2026-07-16	Li*****	Peace of mind is important, the ability via the app to turn on/off alarm remotely, plus camera view is helpful, especially with a smoke sensor feature
Peace of mind is important, the ability via the app to turn on/off alarm remotely, plus camera view is helpful, especially with a smoke sensor feature