PGN Mobile

PGN Mobile is the official customer app from PT Perusahaan Gas Negara (PGN) designed for household and small customers. It delivers a faster, more reliable, and user-friendly experience for managing gas accounts, billing, and subscriptions while keeping users informed with notifications and status tracking.

Key features include billing details and multiple payment options, automatic and self-report meter reading, commercial/technical/financial service requests (ownership changes, meter replacement, temporary shutdown, refunds, installments), prepaid Gas Volume Voucher monitoring, gas points and redemption tracking, inbox notifications, and subscription progress monitoring. For support, users can reach PGN via the official WhatsApp Business page or the 24/7 Pertamina Call Center 135.