Reviews of Simplii Financial

By: CIBC

List of user reviews and ratings for Simplii Financial

Total ratings

3.92 (Rating count: 18,418)

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Review summary

Overall, users cite solid core banking features and easy usability, plus free chequing and card rewards as positives. However, recurring issues include persistent 2FA/push notification registration failures, frequent login/crash problems, a disruptive UI change that replaced the Send money shortcut with Add money, difficulties editing or adding bills, and non-instant e-transfers with delays or fees.

Pros

Solid core banking features work well (login, eTransfers, bill payments, mobile cheque deposits, and viewing transactions).
Free chequing account with no/low fees and a credit card offering strong rewards (4% back on restaurants).
Generally easy to use and user-friendly, with many reviewers calling the app easy or excellent.

Cons

Push notification / 2FA registration errors (e.g., error 6086) prevent devices from being registered for push notifications.
Frequent login reliability issues and occasional crashes (can't log in, login loops, or crashes during use).
UI change replacing the Send money shortcut with Add money, causing friction and making e-transfer tasks harder.
Inability to edit or add bills within the app (e.g., NS Power) and overall bill-management issues.
E-transfers are not instant and can incur delays or cancellation fees, with reports of glitches in transfer flows.

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User Reviews

Recent rating average: 2.20

All time rating average: 3.92

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66% (135)

Date	Author	Comment
2026-06-07	Br*****	Won't even allow me to log in following the most recent update. Continues to crash.
Won't even allow me to log in following the most recent update. Continues to crash.
2026-06-06	Je*****	can't sign in due to randomly requiring extra verification and won't let me submit that verification
can't sign in due to randomly requiring extra verification and won't let me submit that verification
2026-06-05	Ma*****	Sign Out button doesn't always work. After doing a few transactions and then clicking on the Sign Out button, it doesn't work.
Sign Out button doesn't always work. After doing a few transactions and then clicking on the Sign Out button, it doesn't work.