MySosh France Android

MySosh France

MySosh is your entire Sosh customer area from your mobile.

Features & Capabilities

MySosh France is a comprehensive mobile app that allows Sosh customers to fully manage their accounts from their mobile devices. With this app, users can track usage details, monitor orders, view and pay bills, update payment methods, and modify personal information effortlessly. The app offers subscription management for plans and options, credit top-ups, and controls for international rates and travel passes.

Beyond account management, MySosh includes robust support features such as online help solutions, access to the Sosh community forum, and chat with advisors. It also offers tools to test and troubleshoot network boxes and connected devices, emergency procedures access, and the option to block unwanted calls. Users can enable a convenient widget for quick usage monitoring and switch to dark mode for better battery life. Privacy and data security controls are transparent and accessible to maintain user trust. MySosh is free to download and use for Orange France residential customers, ensuring seamless and comprehensive service management on the go.

User Growth & Download Statistics

By:
Orange SA
Downloads:
4,973,627 7.76K
Rating:
3.71
(86,999)
236 new ratings
Version:
0 Last updated: 2026-06-01
Publisher country:
FR FR
Email:
co*****@orange.com
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Google Play Store
Data ingested on:
2026-06-04
Compare stats and ranking:

Ranking

Other platforms

Apple
MySosh France (v12.15.0)
4.50 (166)

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.
Developed by:
Orange SA
Google Play Store
https://play.google.com/store/apps/details?id=com.orange.mysosh
Email:
co*****@orange.com
Website:
https://www.sosh.fr

User Reviews

The reviews show a mixed sentiment. Pros include ease of use and useful features (eSIM management, bill downloads) and occasional helpful support. Core negatives dominate: unresponsive customer service with robotic chat, recurring app bugs (dashboard access and data updates), billing/invoice issues (unable to download PDFs, roaming charges), SIM activation/delivery coordination problems, and an outdated, confusing UI. These recurring pain points outweigh the positives for most users.
Pros
  • Ease of use and generally pleasant initial experience
  • Useful features like eSIM management and downloading bills
  • Occasional positive support experiences when issues are resolved
Cons
  • Poor, often unresponsive customer service and automated chat
  • Frequent app bugs: dashboard access issues and data usage not updating
  • Billing/invoice problems: PDFs not downloadable and roaming/extra charges
  • SIM activation and delivery problems with delays or misconfigurations
  • Outdated, hard-to-navigate UI/UX
Recent reviews
so far easy a pleasure
by Pa*****, 2026-03-16

ne fonctionne pas, impossible d'accéder au tableau de bord avec mes options de données ou quoi que ce soit.
by Na*****, 2026-03-08

La conso ne se met pas à jour régulièrement, l'application a besoin de plus d'ergonomie
by AL*****, 2026-03-04
View all user reviews ›

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