My Optix

Name: My Optix
Rating: 1.6153846 (273 reviews)
Author: Optix Pakistan Private Limited

By: Optix Pakistan Private Limited

My Optix fiber is providing FTTH services to residential customers in Pakistan.

This app was removed from Google Play Store on 2025-11-03

Features & Capabilities

My Optix is a dedicated app for Optix Fiber customers in Pakistan, providing fast and convenient management of Fiber to the Home (FTTH) services. With My Optix, users can seamlessly view and pay their bills, monitor account balances, and access previous payment statements all from their smartphones. The app also features built-in speed tests to ensure your internet connection is performing optimally.

Moreover, customer support is readily accessible through the app, allowing users to quickly find solutions to common issues, lodge complaints, or chat directly with the Optix Fiber support team. My Optix simplifies your FTTH service experience, offering a comprehensive platform to manage your internet needs efficiently and securely.

User Growth & Download Statistics

App Communication

By:

Optix Pakistan Private Limited

Downloads:

29,610

Rating:

1.62

(273)

Version:

1.3.23 Last updated: 2023-11-22

Version code:

Creation date:

2019-10-24

Permissions:

android.permission.CALL_PHONE Very high risk
android.permission.ACCESS_WIFI_STATE Low risk
android.permission.FOREGROUND_SERVICE Low risk
android.permission.INTERNET Low risk
android.permission.WAKE_LOCK Low risk
com.google.android.c2dm.permission.RECEIVE Low risk
android.permission.ACCESS_NETWORK_STATE Safe

Size:

6.65MB

Email:

su*****@optix.pk

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2025-11-03

Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Optix Pakistan Private Limited

Google Play Store

https://play.google.com/store/apps/details?id=com.optix.app

Email:

su*****@optix.pk

Website:

http://www.optix.pk

User Reviews

Users widely report that the My Optix app crashes regularly, fails to handle login and password recovery properly, and provides limited features. Customer service is frequently unresponsive, exacerbating frustrations related to billing errors and service interruptions. The app is considered slow, buggy, and unreliable, leading to a very poor user experience overall.

Pros

Cons

The app frequently crashes, especially on newer Android versions.
Poor customer service with unresponsive call centers and support teams.
Forgot Password and login functionalities are broken or unreliable.
The app is slow, buggy, and has limited features such as inability to check monthly data usage.
Users report inaccurate billing and account management issues, including being blocked despite bill payment.

Recent reviews

App used to work fine and now it only crashes. Deleted data, emptied cache. Done everything. As soon as I try to login, the app crashes instead of showing me the dashboard.

Qu*****, 2024-07-02

Very poor app. For the past few months it is just not even opening on the latest Android on Samsung. Pathetic app service by their developers. Optix internet is good but the app is just dead. What a shame.