Reviews of Ohio Mutual Mobile

By: Ohio Mutual Insurance Group (Mobile)

List of user reviews and ratings for Ohio Mutual Mobile

Total ratings

3.59 (Rating count: 49)

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Review summary

Users appreciate the app's convenience, helpful customer service, and ability to manage policies and payments. However, many report persistent login problems, server connection failures, and glitches like disappearing policy information or unavailable insurance cards, leading to frustration and limiting app usability.

Pros

Helpful and friendly customer service.
Convenient and easy to use for paying bills and managing policies.
Allows viewing of insurance cards and filing claims via the app.
Provides helpful reminders to pay insurance.

Cons

Frequent issues logging in or with account validation.
Problems with policy information disappearing or not displaying correctly.
Recurrent server connection failures making the app unusable.
Delay or failure in showing updated insurance cards despite notification.

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User Reviews

Recent rating average: 2.30

All time rating average: 3.59

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45% (10)

Date	Author	Comment
2025-01-17	Pa*****	Alex renewed my faith in Ohio mutual. He found me a rental, even reserved the rental that the insurance company will allow, so I'll be all set on Jan 27, 25 to stop off my poor car. It's been hit 2x by Deer
Alex renewed my faith in Ohio mutual. He found me a rental, even reserved the rental that the insurance company will allow, so I'll be all set on Jan 27, 25 to stop off my poor car. It's been hit 2x by Deer
2024-11-03	Lo*****	This app is cloned. Please remove all devices from this app.
This app is cloned. Please remove all devices from this app.