Reviews of Scan to Pay

By: EFT Corporation Ltd App

List of user reviews and ratings for Scan to Pay

Total ratings

3.71 (Rating count: 3,964)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Google Play Store

View and respond to reviews directly on the store page.

Visit

Review summary

The app is praised for convenience in paying bills and services remotely (electricity, wifi) and is seen as helpful when it works. However, common issues include onboarding/OTP problems (registration, DOB prompts), card linking/adding difficulties (Absa, errors), frequent crashes or the app not opening, and payment/bank connectivity problems. Privacy concerns about permissions (contacts, location, photos) are noted. Some users report fixes improving performance, but overall reliability and onboarding remain major frustrations.

Pros

Convenience for paying bills and services remotely (electricity, wifi, etc).
Valued for usefulness and being helpful when it works.
Some users report improvements after updates, suggesting reliability can improve over time.
Supports paying multiple service types, indicating versatility.

Cons

Registration and OTP onboarding problems blocking access (difficulty registering, OTP not received).
Card linking/adding problems and DOB requirements (Absa, errors).
Frequent crashes or the app not opening / stopping unexpectedly.
Payments fail to go through or cannot connect to banks.
Privacy concerns about permissions (access to contacts, location, photos).

Upgrade to see all 76 reviews

User Reviews

Recent rating average: 3.40

All time rating average: 3.71

Upgrade to see all 76 reviews

41% (31)

Date	Author	Comment
2026-05-27	Ja*****	terrible app !!! you can't if get in, it says invide number even choosing your country code.
terrible app !!! you can't if get in, it says invide number even choosing your country code.
2026-04-23	Sy*****	Everything is well under control and I have a great experience with this account.
Everything is well under control and I have a great experience with this account.
2026-04-14	Ba*****	this app is very useless I cannot activate it they keep telling me invalid phone number very stupid app
this app is very useless I cannot activate it they keep telling me invalid phone number very stupid app
2026-04-10	St*****	fun, excellent, excited, cool, great and easy nice for me.
fun, excellent, excited, cool, great and easy nice for me.
2026-03-16	Am*****	I used this app for the first time since installing it . I bought electricity thinking I was going to get the Token but nothing came ... I found out that the Money I paid went to my utility bill . Please upgrade your app and include the City of Cape for prepaid electricity
I used this app for the first time since installing it . I bought electricity thinking I was going to get the Token but nothing came ... I found out that the Money I paid went to my utility bill . Please upgrade your app and include the City of Cape for prepaid electricity
2026-01-17	JO*****	slow
slow
2025-11-13	In*****	Its bad
Its bad
2025-11-01	Xo*****	Good
Good
2025-10-27	Ko*****	nice 👍 1
nice 👍 1
2025-09-27	Ab*****	good bye 👍
good bye 👍