NWC Mobile App

Name: NWC Mobile App
Rating: 2.6545455 (258 reviews)
Author: National Water Commission

By: National Water Commission

NWC App empowers customers with convenience, self-service and accessibility!

Features & Capabilities

The NWC Mobile App offers a user-friendly platform that puts you in full control of your National Water Commission services. With features that enable you to effortlessly access billing information, payment history, and real-time service updates, managing your water account has never been more convenient.

Beyond simple account access, the app promotes water conservation by allowing you to report theft and leaks promptly. Stay informed about service disruptions in your parish, track service requests such as new connections or disconnections, and securely make payments without the hassle of queues. For property management, landlords can manage their accounts and grant tenants access permissions within the app, simplifying communication and account control. Tenants benefit from streamlined requests for access, enhancing transparency and ease of use.

Experience the convenience, self-service, and accessibility the NWC Mobile App provides to enhance your water service experience on the go.

User Growth & Download Statistics

App Home Automation

By:

National Water Commission

Downloads:

80,834 940

Rating:

2.65

(258) 4 new ratings

Version:

0.0.41 Last updated: 2026-06-23

Version code:

Creation date:

2023-07-21

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CAMERA Very high risk
com.google.android.gms.permission.AD_ID Moderate risk
android.permission.ACCESS_ADSERVICES_AD_ID Low risk
android.permission.ACCESS_ADSERVICES_ATTRIBUTION Low risk
android.permission.INTERNET Low risk
android.permission.POST_NOTIFICATIONS Low risk
android.permission.RECEIVE_BOOT_COMPLETED Low risk
android.permission.WAKE_LOCK Low risk

Size:

56.42MB

Email:

nw*****@gmail.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-07-03

Compare stats and ranking:

Ranking

# 236,016 ▲ 669

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

National Water Commission

Google Play Store

https://play.google.com/store/apps/details?id=com.nwc.customers

Email:

nw*****@gmail.com

Website:

https://www.nwcjamaica.com/

User Reviews

Multiple users complain about the app showing incorrect or outdated balances and bills, unreliable OTP verification often sent to outdated contact info, and difficulties viewing or paying bills. The app lacks features like persistent login and proper input validation, causing frustration. However, some users acknowledge the app's improved design and advanced features over the legacy website, allowing account linking and shared access. Overall, users find the app unstable and buggy, needing significant fixes to be fully functional.

Pros

The app has a nice design and includes advanced features like sharing account access with other users.
The app allows setup and linking of multiple accounts within minutes.
It is an improvement over the NWC website, which is described as a mess.
The app allows users to sign up and log in after recent updates, with some users able to use it as intended.

Cons

The app frequently shows incorrect or outdated account balances and bill information.
OTP verification is unreliable, often sending codes to outdated phone numbers or failing to send at all.
Users cannot view or pay bills due to errors or missing data in the app.
No persistent sign-in; users must log in every time they open the app, which is inconvenient.
Poor input validation leads to problems with account setup and authentication, causing frustration.

Recent reviews

Just installed, added 1 account, received an error when trying to add others. It won't send the confirmation message via text and using the mobile option produces an error. Kind of hard to assess when basic features can't work. So reading Nwc responses to similar complaints, I see where the "geniuses" at Nwc have decided to use only the phone numbers and emails on file to send the otp messages to. Some of that information is decades old for most people, and most are not even used anymore.

dy*****, 2024-12-25

Not convinient at all i have an accout in the ipay portal and it say its down temporaily for over a month now so i had ro get this app in which i have to make a next accout which was a hassle in itself and then comes to add the information which it does not accept keep saying invalid information when i have the bill infront of me looking at tge infomation on it completely wasting my time just hurry up and bring back the ipay portal