Reviews of Discount Power

By: U.S. Retailers LLC.

List of user reviews and ratings for Discount Power

Total ratings

4.79 (Rating count: 543)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Google Play Store

View and respond to reviews directly on the store page.

Visit

Review summary

Users appreciate Discount Power for its easy-to-use app, reliable energy service, competitive rates, and good customer support. Many find the app convenient for bill payments and tracking energy usage. However, common issues include app downtime during maintenance, problems with receiving confirmation codes during registration, occasional data loading delays, and missing email notifications for billing. Overall, the app has a positive reception but could improve stability and registration processes.

Pros

Easy and convenient to use for paying bills and checking energy usage
Reliable service with fewer power outages compared to other providers
User-friendly design with biometric login and helpful information display
Good customer service with human support available
Offers cheaper rates than other energy providers

Cons

App sometimes experiences downtime or maintenance making it unavailable
Issues with registration process, specifically receiving confirmation code
Occasional delays in loading data and data not always populated properly
Some long-term users report lack of email notifications for billing updates

Upgrade to see all 21 reviews

User Reviews

Recent rating average: 3.80

All time rating average: 4.79

Upgrade to see all 21 reviews

14% (3)

Date	Author	Comment
2024-12-29	C *****	My app has stopped working properly for a very long time now. I don't get my emails to let me know how much my bill is. But i do like the convenience of it, when it worked.
My app has stopped working properly for a very long time now. I don't get my emails to let me know how much my bill is. But i do like the convenience of it, when it worked.
2024-10-17	Ja*****	I love the app cause the company makes it easier to pay and is so much more reliable than any other service provider
I love the app cause the company makes it easier to pay and is so much more reliable than any other service provider
2024-08-07	Er*****	Exceptional energy company with spectacular rates!
Exceptional energy company with spectacular rates!
2024-07-20	Fr*****	simple and easy
simple and easy
2024-07-05	Ro*****	good company but God forbid you late on a payment or in hospital lol otherwise they are a good electric company
good company but God forbid you late on a payment or in hospital lol otherwise they are a good electric company
2024-06-18	Dy*****	Last couple of days I've tried to use it and it's always down for maintenance.
Last couple of days I've tried to use it and it's always down for maintenance.
2024-05-15	T *****	I was switched from YEP to Discount Power without a choice about a year ago. I was happy with YEP & was in a contract with YEP & was told Discount would honor it. Not only did Discount Power honor it but I really like their payment application a whole lot better than YEP's! We will see about what kind of rate I get offered in about a year.
I was switched from YEP to Discount Power without a choice about a year ago. I was happy with YEP & was in a contract with YEP & was told Discount would honor it. Not only did Discount Power honor it but I really like their payment application a whole lot better than YEP's! We will see about what kind of rate I get offered in about a year.
2024-02-12	Mi*****	Discount power has been cheaper than 2 other services I have tried. And I have seldom power problems especially in a storm. power has gone off for about 10 seconds.
Discount power has been cheaper than 2 other services I have tried. And I have seldom power problems especially in a storm. power has gone off for about 10 seconds.
2023-12-20	Jo*****	Terrible app Unable to register my account Unable to get resolved through customer service
Terrible app Unable to register my account Unable to get resolved through customer service
2023-12-17	Pa*****	It takes a while to load and sometimes data isn't populated. As a developer, I think there is room for improvement, however I like the design and concept
It takes a while to load and sometimes data isn't populated. As a developer, I think there is room for improvement, however I like the design and concept