Nomadix Cloud Telephony

Nomadix Cloud Telephony is a SIP-based softphone app that delivers VoIP calling, SMS, voicemail, and unified communications to mobile devices via the Nomadix Cloud Telephony platform.

The app requires foreground services for the following reasons:

- PHONE_CALL / MICROPHONE: To maintain an active VoIP call while the app is in the background. Without a foreground service, Android will terminate the audio session, disconnecting the call.
- DATA_SYNC: To receive incoming calls and messages in real time via persistent SIP registration, even when the app is not in the foreground.

These services are essential to core functionality and run only during active use. They are not used for tracking, advertising, or any purpose unrelated to live communication.
We utilise foreground services to ensure uninterrupted calling functionality within the app. This is essential to maintain seamless communication even when the app is running in the background, preventing microphone disconnection during calls.