CloudFlex

When you travel, you can stay in touch thanks to your mobile phone. However, there is an obvious disadvantage for business travelers: you are either accessible to everyone while traveling - or to no one.

CloudFlex Pro Mobile Clients solve this problem by allowing you to receive calls to your landline number - no matter where you are. You can decide at any time and anywhere whether calls should be forwarded to your cell phone, voicemail or a number of your choice. Outgoing calls can be made via VoIP or GSM. The landline number is always displayed - the cell phone number is only given to really important contacts.

These applications turn your cell phone into an extension and offer access to all the usual convenient functions - whether on the go or in the office. This is called “state of art” work.

CloudFlex Pro MobileControl UC offers the following key features:

Audio calls:
- A number
- Handover calls between mobile and desktop app
- Handover between WiFi and GSM
- Callback and call-through calls
- Softphone calls (VoIP)
- blind transfer / with advice
- Local 3-way conference
- Ad hoc call recording

Push server:
- Notify incoming and missed calls
- Chat messages

Group work:
- Private and group chat
- Video calls
- Meetings with audio/video/screen sharing
- Life view of the participants

Attendance and availability:
- MS 365 Teams Presence Status Integration:
- extensive presence (e.g. outside the home, home office)
- Manage telephony functions (e.g. call forwarding)

Telephone books:
- local, business and private contacts
- external contacts via LDAP
- Customizable favorites view

Call journal:
- my calls
- Voicemail, fax and recordings
- Meet

Call center/ACD:
- Agent login/logout
- ACD call journal