Reviews of Employee Engagement Manager

By: NiCE Ltd App

List of user reviews and ratings for Employee Engagement Manager

Total ratings

2.62 (Rating count: 3,149)

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Review summary

Users largely report the Employee Engagement Manager app as unreliable: frequent blank/black screens, crashes, and load failures prevent daily use. Issues persist across devices and OS updates, with many requiring repeated uninstall/reinstall, clearing cache, or credential re-entry. Scheduling features like time-off and swaps often fail or show incorrect availability, with login glitches common. The UX is criticized for lag, confusing UI, and disappearing buttons, though a few users note it can be functional and handy when it loads. Overall, reliability is the primary pain point with sporadic positives when it finally runs.

Pros

When it loads, it7s functional and supports time-off/swap requests.
Useful to access scheduling features remotely when youB4re away from the office.
Some users report improvements after UI updates, resulting in fewer hiccups.
There are occasional positive experiences and praise for the app when it7s working.

Cons

Frequent blank/black screens and load failures prevent daily use.
Must frequently uninstall/reinstall or clear cache to regain access.
Compatibility issues with devices/OS updates (e.g., not compatible with certain phones or recent versions causing errors).
Login issues and inaccurate time-off availability, sometimes showing not available.
Laggy UI with disappearing buttons and other UX quirks that make the app confusing to use.

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User Reviews

Recent rating average: 2.70

All time rating average: 2.62

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57% (92)

Date	Author	Comment
2026-08-20	De*****	It's fast and easy to use
It's fast and easy to use
2026-08-19	Ku*****	constantly have to uninstall and reinstall to get it yo work when it just brings up the background colors but will not allow to sign in.
constantly have to uninstall and reinstall to get it yo work when it just brings up the background colors but will not allow to sign in.
2026-08-12	Ri*****	barely works. keeps asking me to sign in after successful biometrics. doesn't make sense to have this app if l still have to go to my work computer to report my absence.
barely works. keeps asking me to sign in after successful biometrics. doesn't make sense to have this app if l still have to go to my work computer to report my absence.
2026-08-12	Ma*****	I find I have to install and uninstall every time I want to check my schedule. I never had to do this my last phone but now on my newer phone I do. I also have the activation key memorized.
I find I have to install and uninstall every time I want to check my schedule. I never had to do this my last phone but now on my newer phone I do. I also have the activation key memorized.
2026-08-11	vr*****	everytime it asks for password even if I'm using biometrics.
everytime it asks for password even if I'm using biometrics.
2026-08-07	Ro*****	hard to use
hard to use
2026-08-07	Ca*****	easy
easy
2026-08-06	Ky*****	Awful app... unstable, freezes, just utter garbage.
Awful app... unstable, freezes, just utter garbage.
2026-08-03	St*****	excellent
excellent
2026-07-27	E.*****	Cumbersome, difficult to request time off.
Cumbersome, difficult to request time off.