Employee Engagement Manager Android

Employee Engagement Manager

NiCE EEM empowers employees with exceptional self-service scheduling, 24/7.

Features & Capabilities

NiCE Employee Engagement Manager (EEM) empowers frontline agents to self-manage their schedules and activities in the contact center with visibility, flexibility, and control. The NiCE EEM mobile app acts as a personal scheduling assistant, delivering 24/7 self-service scheduling and the ability to view hours and shifts anytime, anywhere.

With in-app approvals for schedule changes, agents can adjust shifts quickly without email back-and-forth. EEM supports adding hours, swapping or trading shifts, and opportunities for better work-life balance based on staffing needs. Availability depends on operational processes; users should confirm deployment with an administrator and review the Terms of Use: https://eemmobileapps.nicewfm.com/privacy-doc/EEM%20App%20TOU%20clean.html

User Growth & Download Statistics

By:
NiCE Ltd
Downloads:
185,022 556
Rating:
2.42
(3,098)
4 new ratings
Version:
3.7.0 Last updated: 2025-12-13
Version code:
10034
Creation date:
2019-06-11
Publisher country:
US US
Permissions:
  • android.permission.INTERNET Low risk
  • android.permission.POST_NOTIFICATIONS Low risk
  • android.permission.READ_APP_BADGE Low risk
  • android.permission.USE_BIOMETRIC Low risk
  • android.permission.USE_FINGERPRINT Low risk
  • android.permission.WAKE_LOCK Low risk
  • com.anddoes.launcher.permission.UPDATE_COUNT Low risk
  • com.google.android.c2dm.permission.RECEIVE Low risk
  • com.htc.launcher.permission.READ_SETTINGS Low risk
  • com.htc.launcher.permission.UPDATE_SHORTCUT Low risk
  • See more
Size:
30.81MB
Email:
ni*****@nice.com
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Google Play Store
Data ingested on:
2026-06-06
Compare stats and ranking:

Ranking

Other platforms

Apple
Employee Engagement Manager (v3.7.0)
3.20 (2,247)

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.
Developed by:
NiCE Ltd
Google Play Store
https://play.google.com/store/apps/details?id=com.nice.eem.mobileapps
Email:
ni*****@nice.com
Website:
https://www.nice.com/

User Reviews

Users largely report the Employee Engagement Manager app as unreliable: frequent blank/black screens, crashes, and load failures prevent daily use. Issues persist across devices and OS updates, with many requiring repeated uninstall/reinstall, clearing cache, or credential re-entry. Scheduling features like time-off and swaps often fail or show incorrect availability, with login glitches common. The UX is criticized for lag, confusing UI, and disappearing buttons, though a few users note it can be functional and handy when it loads. Overall, reliability is the primary pain point with sporadic positives when it finally runs.
Pros
  • When it loads, it7s functional and supports time-off/swap requests.
  • Useful to access scheduling features remotely when youB4re away from the office.
  • Some users report improvements after UI updates, resulting in fewer hiccups.
  • There are occasional positive experiences and praise for the app when it7s working.
Cons
  • Frequent blank/black screens and load failures prevent daily use.
  • Must frequently uninstall/reinstall or clear cache to regain access.
  • Compatibility issues with devices/OS updates (e.g., not compatible with certain phones or recent versions causing errors).
  • Login issues and inaccurate time-off availability, sometimes showing not available.
  • Laggy UI with disappearing buttons and other UX quirks that make the app confusing to use.
Recent reviews
Not working
by MZ*****, 2026-05-21

Have to delete and reinstall at least twice a week.
by Me*****, 2026-05-20

does not work most of the time
by Tr*****, 2026-05-20
View all user reviews ›

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