Employee Engagement Manager

Name: Employee Engagement Manager
Rating: 2.4229076 (3098 reviews)
Author: NiCE Ltd

By: NiCE Ltd

NiCE EEM empowers employees with exceptional self-service scheduling, 24/7.

Features & Capabilities

NiCE Employee Engagement Manager (EEM) empowers frontline agents to self-manage their schedules and activities in the contact center with visibility, flexibility, and control. The NiCE EEM mobile app acts as a personal scheduling assistant, delivering 24/7 self-service scheduling and the ability to view hours and shifts anytime, anywhere.

With in-app approvals for schedule changes, agents can adjust shifts quickly without email back-and-forth. EEM supports adding hours, swapping or trading shifts, and opportunities for better work-life balance based on staffing needs. Availability depends on operational processes; users should confirm deployment with an administrator and review the Terms of Use: https://eemmobileapps.nicewfm.com/privacy-doc/EEM%20App%20TOU%20clean.html

User Growth & Download Statistics

App Task Management Calendar Communication Data

By:

NiCE Ltd

Downloads:

185,022 556

Rating:

2.42

(3,098) 4 new ratings

Version:

3.7.0 Last updated: 2025-12-13

Version code:

10034

Creation date:

2019-06-11

Publisher country:

Permissions:

android.permission.INTERNET Low risk
android.permission.POST_NOTIFICATIONS Low risk
android.permission.READ_APP_BADGE Low risk
android.permission.USE_BIOMETRIC Low risk
android.permission.USE_FINGERPRINT Low risk
android.permission.WAKE_LOCK Low risk
com.anddoes.launcher.permission.UPDATE_COUNT Low risk
com.google.android.c2dm.permission.RECEIVE Low risk
com.htc.launcher.permission.READ_SETTINGS Low risk
com.htc.launcher.permission.UPDATE_SHORTCUT Low risk

Size:

30.81MB

Email:

ni*****@nice.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-06

Compare stats and ranking:

Ranking

# 161,359 ▼ 385

Other platforms

Employee Engagement Manager (v3.7.0)

3.20

(2,247)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

NiCE Ltd

Google Play Store

https://play.google.com/store/apps/details?id=com.nice.eem.mobileapps

Email:

ni*****@nice.com

Website:

https://www.nice.com/

User Reviews

Users largely report the Employee Engagement Manager app as unreliable: frequent blank/black screens, crashes, and load failures prevent daily use. Issues persist across devices and OS updates, with many requiring repeated uninstall/reinstall, clearing cache, or credential re-entry. Scheduling features like time-off and swaps often fail or show incorrect availability, with login glitches common. The UX is criticized for lag, confusing UI, and disappearing buttons, though a few users note it can be functional and handy when it loads. Overall, reliability is the primary pain point with sporadic positives when it finally runs.

Pros

When it loads, it7s functional and supports time-off/swap requests.
Useful to access scheduling features remotely when youB4re away from the office.
Some users report improvements after UI updates, resulting in fewer hiccups.
There are occasional positive experiences and praise for the app when it7s working.

Cons

Frequent blank/black screens and load failures prevent daily use.
Must frequently uninstall/reinstall or clear cache to regain access.
Compatibility issues with devices/OS updates (e.g., not compatible with certain phones or recent versions causing errors).
Login issues and inaccurate time-off availability, sometimes showing not available.
Laggy UI with disappearing buttons and other UX quirks that make the app confusing to use.