Reviews of Passport by Nexudus

By: Nexudus Ltd App

List of user reviews and ratings for Passport by Nexudus

Total ratings

3.89 (Rating count: 165)

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Review summary

Users appreciate Passport by Nexudus for its ease of use, speed, and intuitive design that helps with booking and workspace management. However, multiple reviews highlight significant issues including frequent app crashes, buggy booking functionalities (notably with time selection and calendar loading), sluggish performance, and membership/account management problems. Visual and UI inconsistencies also affect user experience, suggesting room for improvement in stability and interface polish.

Pros

The app is generally easy to use and fast, providing a smooth and pleasant experience for many users.
The design is intuitive and clean, making it user friendly once initial account setups are complete.
Works well for booking and managing spaces for some users, aiding their workflow effectively.

Cons

The app crashes frequently and is very buggy according to multiple users.
Booking interface is problematic, with difficulties setting times correctly and no AM/PM selection leading to confusion.
Slow response times, UI bugs, and issues with calendar loading hinder usability.
Issues with membership management, such as defaulting to old accounts and inability to delete them.
Visual design issues, like white fonts on white backgrounds and unread notification indicators that can't be located.

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User Reviews

Recent rating average: 3.20

All time rating average: 3.89

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25% (5)

Date	Author	Comment
2023-07-14	Ri*****	App just keeps crashing. Bug?
App just keeps crashing. Bug?
2023-06-28	Br*****	Keeps crashing, "app has bug wait until developer updates"
Keeps crashing, "app has bug wait until developer updates"
2022-10-07	Sé*****	Very smooth and pleasant experience. Functionally rich with an intuitive design. Kudos to the team!
Very smooth and pleasant experience. Functionally rich with an intuitive design. Kudos to the team!
2022-06-24	Ba*****	Biggest player in the space.... But nothing really works
Biggest player in the space.... But nothing really works
2022-05-25	et*****	The app is wonderful. Makes my job a lot easier
The app is wonderful. Makes my job a lot easier
2022-04-11	Al*****	Easy to use. Fast.
Easy to use. Fast.
2021-08-20	CJ*****	Works great. No issues
Works great. No issues
2021-07-19	Da*****	Very difficult to set time for booking. Jumps from room to room, I almost booked the wrong space 4 times before getting it to set correctly. Why is the confirm button grayed out????? Looks like the screen is wanting more info.....lucky guess kept me going.
Very difficult to set time for booking. Jumps from room to room, I almost booked the wrong space 4 times before getting it to set correctly. Why is the confirm button grayed out????? Looks like the screen is wanting more info.....lucky guess kept me going.
2021-06-15	Al*****	Visuals need some improvement
Visuals need some improvement
2021-05-21	Da*****	Took a few attempts to make a room booking and had to restart my phone to get it to finalise. Not sure if it is the app or my Motorola
Took a few attempts to make a room booking and had to restart my phone to get it to finalise. Not sure if it is the app or my Motorola