Reviews of Raleigh News & Observer | NC

By: McClatchy

List of user reviews and ratings for Raleigh News & Observer | NC

Total ratings

2.65 (Rating count: 426)

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Review summary

Users appreciate the News & Observer app for its good local journalism and a simple, visually pleasing interface. However, repeated frustrations include slow performance, notifications that don't link correctly to articles, frequent crashes, and bugs. Many report login and subscription problems along with unresponsive customer support. Feature limitations like poor sharing options and missing printing capabilities also detract from the user experience, making it difficult despite users wanting to support local news.

Pros

Provides good local journalism and news content.
The updated app interface is visually appealing and streamlined.
Some users find the app interface simple and sufficient without many bells and whistles.

Cons

Notifications frequently fail to navigate users directly to the intended article, instead redirecting to the home or login screens.
The app experiences slow load times, often taking several minutes to open or load content.
Frequent bugs including incorrect article links, app freezing, crashes, and login difficulties.
Poor customer service and subscription management issues, including unauthorized charges and lack of support responses.
Limited functionality such as inability to share article URLs properly and missing features like puzzle printing and article search.

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User Reviews

Recent rating average: 2.10

All time rating average: 2.65

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6% (12)

Date	Author	Comment
2024-08-29	St*****	Update Aug 29, 2024: The latest version of the app just took a huge step backwards. Notifications take you to a login screen even if you're already logged in, then once logged in dumps you at the home screen instead of the story you were wanting to see. This morning clicking on a story headline took you to the wrong story details. Come on McClatchy staff, do better! I want to support local journalism, but this makes it hard.
Update Aug 29, 2024: The latest version of the app just took a huge step backwards. Notifications take you to a login screen even if you're already logged in, then once logged in dumps you at the home screen instead of the story you were wanting to see. This morning clicking on a story headline took you to the wrong story details. Come on McClatchy staff, do better! I want to support local journalism, but this makes it hard.
2024-08-14	Do*****	This app still needs a lot of work but is improving. There is still no option to print the classic puzzles in the Android version. You can send to the printer, but it is printing an image that takes a lot of ink. The Windows works much better for printing the puzzles.
This app still needs a lot of work but is improving. There is still no option to print the classic puzzles in the Android version. You can send to the printer, but it is printing an image that takes a lot of ink. The Windows works much better for printing the puzzles.