Mitra Nova

Monitor your business performance and easily receive technical support through Mitra Nova.

This app is specifically designed as a companion to your QRIS transaction device. Merchant Nova gives you full, real-time visibility into all transaction activity occurring in your store/outlet.

In addition to monitoring, this app is your official communication channel to our support center. Whether reporting technical issues, requesting features, or asking general questions, everything can be done from one place.

Features:

📈 Transaction Report Dashboard: Access the history of QRIS transactions occurring on your store device in real time. Check success, failure, or pending status directly from your smartphone to ensure accurate sales recaps.

📩 Report Tickets & Requests: Having issues with your device or need administrative assistance? Create a complaint or request ticket directly through the app menu. Our team will promptly respond to your report.

📲 Chat Support via WhatsApp: Connect directly with our Customer Service team via WhatsApp without needing to save your number. This feature ensures you receive a fast response to urgent needs.

🔔 Latest Status: Get transparent status updates on your reports or complaints.

Convenience for Partners: This app is a practical solution for business owners or store managers to stay up-to-date on operational conditions in the field without having to be at the cash register.

Use Mitra Nova now to easily monitor your business!