Reviews of JRNY®

By: Johnson Health Tech Trading inc.

List of user reviews and ratings for JRNY®

Total ratings

4.09 (Rating count: 5,576)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Google Play Store

View and respond to reviews directly on the store page.

Visit

Review summary

Users appreciate the quality of trainers, virtual coaching, customizable workouts, and progress tracking in the JRNY app. However, multiple reviews highlight persistent issues including Bluetooth connection problems with fitness equipment, app crashes and freezes during workouts, lack of integration with other health apps on Android, and recent updates removing valued features. Some users also find the app's interface and playback controls lacking, impacting overall experience. Addressing these concerns could enhance user satisfaction and app reliability.

Pros

Great trainers and workouts that push users out of their comfort zone.
Effective virtual coaching that motivates and improves workout effectiveness.
Personalized workout recommendations calibrated to user's current fitness level.
Tracks progress and workout history helping users stay focused and motivated.
Offers a variety of instructor-led routines to keep workouts engaging.

Cons

Frequent Bluetooth connectivity issues with equipment and heart monitors, causing frustration.
App crashes and freezes during workouts, leading to lost progress and disappointment.
Limited integration with other health and fitness apps, especially on Android.
App updates removing popular features and lack of customization options frustrate users.
Poor app usability with missing basic functions like video playback controls and inability to exit settings easily.

Upgrade to see all 80 reviews

User Reviews

Recent rating average: 2.90

All time rating average: 4.09

Upgrade to see all 80 reviews

41% (33)

Date	Author	Comment
2026-05-24	G *****	I have an IC 3.5 but cannot access any of the free programs except the ones on the Upright section. My Bluetooth and connection seems fine for that section only. I don't want to pay for membership yet as wanted to try the different starter programs as I build my fitness. I can't seem to make it any harder on the auto adjust either.
I have an IC 3.5 but cannot access any of the free programs except the ones on the Upright section. My Bluetooth and connection seems fine for that section only. I don't want to pay for membership yet as wanted to try the different starter programs as I build my fitness. I can't seem to make it any harder on the auto adjust either.
2026-05-20	Wh*****	LOVE THE APP ! I own the Bowflex treadmill, M8, and Velecore and they all work perfectly with the app. I have the app on iPad, SamsungS25, and the Velecore. App works seamlessly on all my devices. I lost 36 pounds in 21 months without killing myself . Be dedicated each day and set reasonable goals. The trainers are awesome and push your limits.. I love the journal were you can see past workouts on my phone also and NO ads. 5 stars ⭐ 🌟 🌟 🌟 🌟 thanks for making working out at home so EASY 🏋
LOVE THE APP ! I own the Bowflex treadmill, M8, and Velecore and they all work perfectly with the app. I have the app on iPad, SamsungS25, and the Velecore. App works seamlessly on all my devices. I lost 36 pounds in 21 months without killing myself . Be dedicated each day and set reasonable goals. The trainers are awesome and push your limits.. I love the journal were you can see past workouts on my phone also and NO ads. 5 stars ⭐ 🌟 🌟 🌟 🌟 thanks for making working out at home so EASY 🏋
2026-05-11	Cr*****	Great app, great workout coaches and workout options!
Great app, great workout coaches and workout options!
2026-05-01	Ra*****	I am using jrny with my Bowflex Max Trainer M6 for the past 3 years and it's been a blast. I had the membership for 2 years and can't afford it anymore but i didn't think the free version is so restrictive unfortunately. It would be great to have at least 1 max trainer workout for each time interval.I am used to a 40min workout and now i have run 2x 20min workouts. I understand that you need to sell subscriptions but would be great to add at least one 40min and one 60min workouts for free.
I am using jrny with my Bowflex Max Trainer M6 for the past 3 years and it's been a blast. I had the membership for 2 years and can't afford it anymore but i didn't think the free version is so restrictive unfortunately. It would be great to have at least 1 max trainer workout for each time interval.I am used to a 40min workout and now i have run 2x 20min workouts. I understand that you need to sell subscriptions but would be great to add at least one 40min and one 60min workouts for free.
2026-04-30	Ma*****	when it works, it's a pretty good app for the Bowflex M6 trainer, but there are persistent and unresolved technical issues regarding connection.
when it works, it's a pretty good app for the Bowflex M6 trainer, but there are persistent and unresolved technical issues regarding connection.
2026-04-19	Du*****	I like the variety of programs and background scenery. I use this app with my Bowflex spinning cycle. They add new background scenes from around the world from time to time, which is cool. I'm not crazy about the city scenes, as it always feels like I'm riding through people. I prefer the ones with mountain backgrounds. Some scenes make it seem as if you're cycling there physically. I mostly use the programs with the virtual assistant, as the voice is encouraging.
I like the variety of programs and background scenery. I use this app with my Bowflex spinning cycle. They add new background scenes from around the world from time to time, which is cool. I'm not crazy about the city scenes, as it always feels like I'm riding through people. I prefer the ones with mountain backgrounds. Some scenes make it seem as if you're cycling there physically. I mostly use the programs with the virtual assistant, as the voice is encouraging.
2026-04-16	Ch*****	Recently purchased Velo Core and really enjoy it, however; there are a myriad of problems with the console, sound, sensors, and bluetooth(appears to be at this juncture). Perhaps it will all be resolved sooner than later. Support people have been on top of the issues to this point, although it would be nice to enjoy the full benefits that this investment was intended to provide.
Recently purchased Velo Core and really enjoy it, however; there are a myriad of problems with the console, sound, sensors, and bluetooth(appears to be at this juncture). Perhaps it will all be resolved sooner than later. Support people have been on top of the issues to this point, although it would be nice to enjoy the full benefits that this investment was intended to provide.
2026-04-07	Ja*****	It works to track my Bowflex Max workouts, but it has an audio jumping bug that is really frustrating. Often times when I first open the app, my audio jumps in volume on my phone. It'll also cause it to do that randomly, not just when starting. It's the only app that does this.
It works to track my Bowflex Max workouts, but it has an audio jumping bug that is really frustrating. Often times when I first open the app, my audio jumps in volume on my phone. It'll also cause it to do that randomly, not just when starting. It's the only app that does this.
2026-03-29	Be*****	App itself and content is nice but it fails to report data to androids health connect. Not found a solution so far even permissions etc are set.
App itself and content is nice but it fails to report data to androids health connect. Not found a solution so far even permissions etc are set.
2026-03-23	Du*****	Poor Bluetooth Connection
Poor Bluetooth Connection