NAQEL Express | ناقل اكسبرس Android

NAQEL Express | ناقل اكسبرس

NAQEL Customer Mobile App

Overview

Features & Capabilities

The NAQEL Express mobile app empowers customers to fully manage their delivery experience globally. Users can live track shipments in real time as couriers deliver packages, schedule pickups conveniently from their doorstep, and access estimated rates through a built-in rate calculator. The app offers seamless omni-channel customer support and a mobile-optimized user interface for enhanced usability.

Available in both English and Arabic, NAQEL Express ensures smooth shipment management and direct contact with customer service. It is the ideal app for customers seeking an efficient, transparent, and user-friendly solution for worldwide parcel delivery and tracking.

User Growth & Download Statistics

App
By:
Naqel Express
Downloads:
462,907 866
Rating:
1.67
(2,972)
1 new ratings
Version:
1.8.0 Last updated: 2026-09-28
Version code:
104
Creation date:
2017-11-10
Publisher country:
SA SA
Permissions:
  • android.permission.ACCESS_COARSE_LOCATION Very high risk
  • android.permission.ACCESS_FINE_LOCATION Very high risk
  • android.permission.CALL_PHONE Very high risk
  • com.google.android.gms.permission.AD_ID Moderate risk
  • android.permission.ACCESS_ADSERVICES_AD_ID Low risk
  • android.permission.ACCESS_ADSERVICES_ATTRIBUTION Low risk
  • android.permission.ACCESS_WIFI_STATE Low risk
  • android.permission.INTERNET Low risk
  • android.permission.POST_NOTIFICATIONS Low risk
  • android.permission.WAKE_LOCK Low risk
  • See more
Size:
32.06MB
Email:
ro*****@naqel.com.sa
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Google Play Store
Data ingested on:
2026-09-29
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:
Naqel Express
Google Play Store
https://play.google.com/store/apps/details?id=com.naqel.mobile.android
Email:
ro*****@naqel.com.sa
Website:
https://www.naqelexpress.com

User Reviews

Users overwhelmingly report a terrible experience with NAQEL Express, citing unprofessional delivery drivers, poor and inconsistent service, and significant app functionality issues such as login failures and inability to track shipments. Customer service is described as unresponsive and unhelpful. Multiple customers report delays, false delivery attempts, and misleading communication, leading to widespread frustration and distrust of the app and company.

Pros

Cons

  • Extremely poor delivery service with late or failed deliveries
  • Unprofessional and unhelpful customer service
  • Drivers do not follow instructions, often ask customers to come to them
  • App is buggy and difficult to use, issues with login and tracking
  • Lack of communication and inaccurate delivery status updates
Recent reviews

ساعة عشان يرسل رمز تحقق ولا يشتغل، والتقييم العام للتطبيق نجمتين، وين المسؤولين و خدمة العملاء عن التطبيق!! مادري كيف شركة كبيرة ك أمازون وافقت تتعامل معاكم، شي عجيب

by HO*****

خدمة سيئة و توصيل متاخر عن المعتاد!!

by Ib*****
View all user reviews ›

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