NAQEL Express | ناقل اكسبرس

Name: NAQEL Express | ناقل اكسبرس
Rating: 1.6666666 (2972 reviews)
Author: Naqel Express

By: Naqel Express App

NAQEL Customer Mobile App

Overview

Google Play Store

Downloads

462,907 ▲ 866

Data as of 2026-09-29

Rating:

1.67 +1

(2,972)

Version:

1.8.0

Last updated: 2026-09-28

Ranking

#104,789 ▼ 203

Overall

Features & Capabilities

The NAQEL Express mobile app empowers customers to fully manage their delivery experience globally. Users can live track shipments in real time as couriers deliver packages, schedule pickups conveniently from their doorstep, and access estimated rates through a built-in rate calculator. The app offers seamless omni-channel customer support and a mobile-optimized user interface for enhanced usability.

Available in both English and Arabic, NAQEL Express ensures smooth shipment management and direct contact with customer service. It is the ideal app for customers seeking an efficient, transparent, and user-friendly solution for worldwide parcel delivery and tracking.

User Growth & Download Statistics

App

By:

Naqel Express

Downloads:

462,907 866

Rating:

1.67

(2,972) 1 new ratings

Version:

1.8.0 Last updated: 2026-09-28

Version code:

104

Creation date:

2017-11-10

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CALL_PHONE Very high risk
com.google.android.gms.permission.AD_ID Moderate risk
android.permission.ACCESS_ADSERVICES_AD_ID Low risk
android.permission.ACCESS_ADSERVICES_ATTRIBUTION Low risk
android.permission.ACCESS_WIFI_STATE Low risk
android.permission.INTERNET Low risk
android.permission.POST_NOTIFICATIONS Low risk
android.permission.WAKE_LOCK Low risk

Size:

32.06MB

Email:

ro*****@naqel.com.sa

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-09-29

Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:: Naqel Express
Google Play Store: https://play.google.com/store/apps/details?id=com.naqel.mobile.android
Email:: ro*****@naqel.com.sa
Website:: https://www.naqelexpress.com

User Reviews

Users overwhelmingly report a terrible experience with NAQEL Express, citing unprofessional delivery drivers, poor and inconsistent service, and significant app functionality issues such as login failures and inability to track shipments. Customer service is described as unresponsive and unhelpful. Multiple customers report delays, false delivery attempts, and misleading communication, leading to widespread frustration and distrust of the app and company.

Pros

Cons

Extremely poor delivery service with late or failed deliveries
Unprofessional and unhelpful customer service
Drivers do not follow instructions, often ask customers to come to them
App is buggy and difficult to use, issues with login and tracking
Lack of communication and inaccurate delivery status updates

Recent reviews

ساعة عشان يرسل رمز تحقق ولا يشتغل، والتقييم العام للتطبيق نجمتين، وين المسؤولين و خدمة العملاء عن التطبيق!! مادري كيف شركة كبيرة ك أمازون وافقت تتعامل معاكم، شي عجيب