Reviews of MyQuest for Patients

By: Quest Diagnostics Incorporated App

List of user reviews and ratings for MyQuest for Patients

Total ratings

4.53 (Rating count: 48,506)

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Review summary

Most reviews praise MyQuest for Patients for being easy to use, with straightforward appointment scheduling, friendly staff, and quick, on-time service across multiple locations. However, a recurring problem is instability: the app crashes and sign-in can be unreliable, including lack of support for Touch ID. Privacy and permission prompts, as well as forced updates, appear in some comments. Overall, users like the concept and convenience, but reliability and login friction are notable drawbacks that creators should address.

Pros

Easy to use and user-friendly
Convenient appointment scheduling and easy changes
Friendly, helpful staff
Fast, quick, and on-time service
Access to multiple locations and overall convenience

Cons

Crashes, glitches, and general instability (affecting login and app use)
Sign-in/login issues, including lack of Touch ID support

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User Reviews

Recent rating average: 3.80

All time rating average: 4.53

Upgrade to see all 1,102 reviews

14% (159)

Date	Author	Comment
2026-08-10	ca*****	easy to book appointments
easy to book appointments
2026-08-10	Da*****	The current version makes it more involved to simply set up an appointment
The current version makes it more involved to simply set up an appointment
2026-08-09	Pe*****	Quick and easy.
Quick and easy.
2026-08-09	M *****	For Quest APP, not services. The Quest I go to is quite good. From clinician's demeanor, to actual 💉. I have not signed in for 3 years. The reason? NEVER being able to sign in. Why are we not moving onto no "user id"? your Codes for Verification? GOOD LUCK. I could spend all day trying to get my results from you, but it is NOT WORTH my Valuable time.
For Quest APP, not services. The Quest I go to is quite good. From clinician's demeanor, to actual 💉. I have not signed in for 3 years. The reason? NEVER being able to sign in. Why are we not moving onto no "user id"? your Codes for Verification? GOOD LUCK. I could spend all day trying to get my results from you, but it is NOT WORTH my Valuable time.
2026-08-09	Ke*****	everything was good
everything was good
2026-08-09	Al*****	quick and easy
quick and easy
2026-08-08	jo*****	Very Good. 👍🏻
Very Good. 👍🏻
2026-08-08	Me*****	your update sucks!
your update sucks!
2026-08-08	Ar*****	soooooo easy to use
soooooo easy to use
2026-08-08	Su*****	Not as direct as it needs to be. You have to go through several qet to appointments.
Not as direct as it needs to be. You have to go through several qet to appointments.