Reviews of MyQuest for Patients

By: Quest Diagnostics Incorporated App

List of user reviews and ratings for MyQuest for Patients

Total ratings

4.56 (Rating count: 49,450)

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Review summary

Most reviews praise MyQuest for Patients for being easy to use, with straightforward appointment scheduling, friendly staff, and quick, on-time service across multiple locations. However, a recurring problem is instability: the app crashes and sign-in can be unreliable, including lack of support for Touch ID. Privacy and permission prompts, as well as forced updates, appear in some comments. Overall, users like the concept and convenience, but reliability and login friction are notable drawbacks that creators should address.

Pros

Easy to use and user-friendly
Convenient appointment scheduling and easy changes
Friendly, helpful staff
Fast, quick, and on-time service
Access to multiple locations and overall convenience

Cons

Crashes, glitches, and general instability (affecting login and app use)
Sign-in/login issues, including lack of Touch ID support

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User Reviews

Recent rating average: 3.30

All time rating average: 4.56

Upgrade to see all 1,152 reviews

14% (167)

Date	Author	Comment
2026-09-04	Lu*****	entering insurance info is very poorly designed.
entering insurance info is very poorly designed.
2026-09-04	an*****	terrible. app was designed by moron.
terrible. app was designed by moron.
2026-09-04	GR*****	This newest update from September 2026 is an absolute disaster. The app constantly glitches. Flashes light like non stop! I made an appointment and didn't get any confirmation. It's nowhere in my account. The apps shuts down randomly. Nobody needs your stupid ai. The app was working perfectly until the developers decided to "upgrade" it and now nothing is working. Please revert it back!
This newest update from September 2026 is an absolute disaster. The app constantly glitches. Flashes light like non stop! I made an appointment and didn't get any confirmation. It's nowhere in my account. The apps shuts down randomly. Nobody needs your stupid ai. The app was working perfectly until the developers decided to "upgrade" it and now nothing is working. Please revert it back!
2026-09-04	Ma*****	Easy and accurate the first time ! Very quick with minimal texting.
Easy and accurate the first time ! Very quick with minimal texting.
2026-09-04	Ro*****	Everything I need.
Everything I need.
2026-09-04	Sa*****	great service
great service
2026-09-04	An*****	One of the best/easiest websites to quickly make an appointment.
One of the best/easiest websites to quickly make an appointment.
2026-09-04	Vi*****	useful
useful
2026-09-04	FR*****	no problems
no problems
2026-09-04	LO*****	not user friendly
not user friendly