Reviews of Mi Carrefour

By: Centros Comerciales Carrefour SA

List of user reviews and ratings for Mi Carrefour

Total ratings

3.59 (Rating count: 80,238)

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Review summary

Mi Carrefour is seen as useful and informative with several positive notes, but recurring issues hinder its reliability: login/access problems, slow checkout, unstable cart/list behavior, and localization barriers for non-Spanish users. Customer support responsiveness is also a point of frustration for some users. Overall, the app works for some, but accessibility and reliability challenges are frequently mentioned.

Pros

Useful and versatile app as noted by long-time users.
Generally rated as excellent/very informative by multiple reviewers.
QR code payments and discount usage are a positive feature for some users.
Positive mentions of fast, detailed information and features.
Some reviewers acknowledge good offers/marketing communications.

Cons

Frequent login/authentication issues preventing account access (multiple reviews mention errors and being logged out).
Slow or glitchy performance during checkout and payments, with requests for codes and delays.
Shopping list/cart instability: in-shop list limited/uneditable and unavailable items are removed from the cart.
Lack of English language support and restrictions on screenshots, hindering non-Spanish users.
Weak customer support responsiveness reported by several users.

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User Reviews

Recent rating average: 2.40

All time rating average: 3.59

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408% (49)

Date	Author	Comment
2026-06-14	To*****	lovely shopping experience and pleasant service
lovely shopping experience and pleasant service
2026-06-05	En*****	Very good app to buy we you need
Very good app to buy we you need
2026-05-21	An*****	Al final he podido hacer una compra con los descuentos disponibles, utilizando la App.
Al final he podido hacer una compra con los descuentos disponibles, utilizando la App.