Reviews of Mi Carrefour

By: Centros Comerciales Carrefour SA App

List of user reviews and ratings for Mi Carrefour

Total ratings

3.59 (Rating count: 80,959)

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Review summary

Mi Carrefour is seen as useful and informative with several positive notes, but recurring issues hinder its reliability: login/access problems, slow checkout, unstable cart/list behavior, and localization barriers for non-Spanish users. Customer support responsiveness is also a point of frustration for some users. Overall, the app works for some, but accessibility and reliability challenges are frequently mentioned.

Pros

Useful and versatile app as noted by long-time users.
Generally rated as excellent/very informative by multiple reviewers.
QR code payments and discount usage are a positive feature for some users.
Positive mentions of fast, detailed information and features.
Some reviewers acknowledge good offers/marketing communications.

Cons

Frequent login/authentication issues preventing account access (multiple reviews mention errors and being logged out).
Slow or glitchy performance during checkout and payments, with requests for codes and delays.
Shopping list/cart instability: in-shop list limited/uneditable and unavailable items are removed from the cart.
Lack of English language support and restrictions on screenshots, hindering non-Spanish users.
Weak customer support responsiveness reported by several users.

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User Reviews

Recent rating average: 3.30

All time rating average: 3.59

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49% (55)

Date	Author	Comment
2026-08-09	Ma*****	excelente
excelente
2026-08-08	Ma*****	super bien
super bien
2026-08-06	Am*****	I downloaded the app on two of phones but it isn't working on either of them. It just says there's no account associated with this email or phone number whereas I had created the same account almost 20 times. I wanted to order a toy car for my kid. I m really disappointed with carrefour web.
I downloaded the app on two of phones but it isn't working on either of them. It just says there's no account associated with this email or phone number whereas I had created the same account almost 20 times. I wanted to order a toy car for my kid. I m really disappointed with carrefour web.
2026-08-04	Ja*****	Los productos buenos anunciados en cupones luego no estan ni en el super ni online, con o sin cupón no estan, solo tienen basura.
Los productos buenos anunciados en cupones luego no estan ni en el super ni online, con o sin cupón no estan, solo tienen basura.
2026-08-01	Ri*****	Es muy fácil de usar, tanto para pagar en el momento de la compra, haciendo uso de todos los cupones que tiene, como para hacer la compra online.
Es muy fácil de usar, tanto para pagar en el momento de la compra, haciendo uso de todos los cupones que tiene, como para hacer la compra online.
2026-07-30	H *****	Stuck on the loading screen. Also, it logs you out every time you open it when traveling abroad.
Stuck on the loading screen. Also, it logs you out every time you open it when traveling abroad.
2026-07-28	Ca*****	learn all the good deals for shopping so many discounts where you save on your. shopping irs a must shop carrefour
learn all the good deals for shopping so many discounts where you save on your. shopping irs a must shop carrefour
2026-07-25	Sa*****	muy encantada con vosotros
muy encantada con vosotros
2026-07-20	Ol*****	I cannot log in. There is "Error Codigo 403" and it's impossible to log in!
I cannot log in. There is "Error Codigo 403" and it's impossible to log in!
2026-07-09	Je*****	We love shopping here. Quiet and relaxed and the staff is very friendly and helpful
We love shopping here. Quiet and relaxed and the staff is very friendly and helpful