Reviews of Mi Carrefour

By: Centros Comerciales Carrefour SA App

List of user reviews and ratings for Mi Carrefour

Total ratings

3.59 (Rating count: 80,493)

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Review summary

Mi Carrefour is seen as useful and informative with several positive notes, but recurring issues hinder its reliability: login/access problems, slow checkout, unstable cart/list behavior, and localization barriers for non-Spanish users. Customer support responsiveness is also a point of frustration for some users. Overall, the app works for some, but accessibility and reliability challenges are frequently mentioned.

Pros

Useful and versatile app as noted by long-time users.
Generally rated as excellent/very informative by multiple reviewers.
QR code payments and discount usage are a positive feature for some users.
Positive mentions of fast, detailed information and features.
Some reviewers acknowledge good offers/marketing communications.

Cons

Frequent login/authentication issues preventing account access (multiple reviews mention errors and being logged out).
Slow or glitchy performance during checkout and payments, with requests for codes and delays.
Shopping list/cart instability: in-shop list limited/uneditable and unavailable items are removed from the cart.
Lack of English language support and restrictions on screenshots, hindering non-Spanish users.
Weak customer support responsiveness reported by several users.

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User Reviews

Recent rating average: 2.90

All time rating average: 3.59

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51% (52)

Date	Author	Comment
2026-07-09	Je*****	We love shopping here. Quiet and relaxed and the staff is very friendly and helpful
We love shopping here. Quiet and relaxed and the staff is very friendly and helpful
2026-07-02	jo*****	wish I could have in English,then would understand more,yes have had lessons,but still not good 😊
wish I could have in English,then would understand more,yes have had lessons,but still not good 😊
2026-06-27	Vi*****	¿Qué han hecho con la aplicación? Antes, la app de Carrefour era, probablemente, la mejor de todas las cadenas de supermercados. La última actualización es simplemente horrible. Se ha convertido en un escaparate de publicidad donde no se encuentra nada. ¿Qué han hecho? Se supone que las actualizaciones deben mejorar una aplicación, no empeorarla. Han conseguido que sea diez veces peor que antes. Ojalá vuelvan a una interfaz sencilla, clara y funcional.
¿Qué han hecho con la aplicación? Antes, la app de Carrefour era, probablemente, la mejor de todas las cadenas de supermercados. La última actualización es simplemente horrible. Se ha convertido en un escaparate de publicidad donde no se encuentra nada. ¿Qué han hecho? Se supone que las actualizaciones deben mejorar una aplicación, no empeorarla. Han conseguido que sea diez veces peor que antes. Ojalá vuelvan a una interfaz sencilla, clara y funcional.
2026-06-26	Br*****	muy buen desempeño
muy buen desempeño
2026-06-24	Ol*****	la app no permite hacer screenshots.
la app no permite hacer screenshots.
2026-06-20	Os*****	can't stay logged in every action takes 5s to load click and collect impossible to use
can't stay logged in every action takes 5s to load click and collect impossible to use
2026-06-14	To*****	lovely shopping experience and pleasant service
lovely shopping experience and pleasant service
2026-06-05	En*****	Very good app to buy we you need
Very good app to buy we you need
2026-05-21	Ke*****	from fast and good app, to very slow and buffery. what a downgrade.
from fast and good app, to very slow and buffery. what a downgrade.
2026-05-12	Me*****	un lío para loguearse...
un lío para loguearse...