Carrefour PASS Móvil

PASS easily manage your Carrefour card on your phone.

The Carrefour PASS Móvil Chrome extension allows users to seamlessly manage their Carrefour PASS Card directly from their devices. With this app, you can oversee your four payment lines — cash, credit, financing, and loans — to tailor them to your current needs. You can also track your Carrefour Savings Check balance, view purchase details, access receipts, and search transactions by date, amount, or payment type.

Join the Carrefour Club to enjoy exclusive benefits and streamline your shopping experience. The app requires Android 7.0+ and location permissions for PSD2 compliance. Even if your device is incompatible, you can access your PASS Card info via the Client Zone on the Carrefour website. Request your PASS Card easily online and get dedicated support to enhance your financial service experience with Carrefour.

User reviews

Users appreciate the Carrefour PASS Móvil app's design, ease of use, and helpful account management features. However, many report persistent login and access problems, inconsistencies with the web version, and poor multi-device support. Customer service is viewed as lacking responsiveness, especially for those with hearing difficulties, and some users find the app complicated and language-limited. These issues impact the overall user experience despite the app's useful functionality.
Pros
  • App design is good and easy to use.
  • Provides useful account monitoring and payment options.
  • Helps users manage and track their balances and expenses efficiently.
  • Customer service can resolve issues efficiently when accessible.
Cons
  • Frequent access and login issues, including password resets and account validation problems.
  • App inconsistencies between mobile and web versions causing user frustration.
  • Inability to use the app simultaneously on multiple devices.
  • Poor customer service responsiveness, especially for users with hearing impairments.
  • App can have language barriers and is not very user-friendly for all users.
Recent reviews
Great designed app
by Muzaffar Butt, 2024-12-05

Many bugs related to access.. ie: the app denies access to my account while I can do it through web version!! Before I used to reset my pwd to be able to get into my account.. Now I could not do it anymore while I remember well my credencials.. Worst, Customer service could do anything..
by Mohamed Ikir, 2024-08-28
View all user reviews ›

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