J&T Express Indonesia

Name: J&T Express Indonesia
Rating: 3.05 (135709 reviews)
Author: PT. Global Jet Express

By: PT. Global Jet Express

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Features & Capabilities

J&T Express Indonesia app empowers users with a seamless shipping experience. Easily order shipments, track your packages in real-time, and check accurate shipping rates all in one place. The app features a user-friendly interface designed for convenience and efficiency.

Key highlights include a new intuitive interface, a Drop Point Finder that locates the nearest drop-off points via Google Maps, and personalized data management. The built-in FAQ helps users quickly find answers about J&T Express services, offering a comprehensive and enhanced shipping solution. Enjoy hassle-free parcel deliveries with J&T Express Indonesia!

User Growth & Download Statistics

App E-Commerce

By:

PT. Global Jet Express

Downloads:

73,181,988 137.81K

Rating:

3.05

(135,709) 131 new ratings

Version:

0 Last updated: 2026-06-12

Creation date:

2015-12-13

Publisher country:

Email:

su*****@jet.co.id

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-22

Compare stats and ranking:

Ranking

# 2,041 ▼ 2

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

PT. Global Jet Express

Google Play Store

https://play.google.com/store/apps/details?id=com.msd.JTClient

Email:

su*****@jet.co.id

Website:

http://jet.co.id

User Reviews

Reviews are mostly negative. Common issues: repeated delivery delays, missed pickups, and poor customer service with slow or unhelpful responses. The app is praised for being smooth and offering a pickup feature with discounts, but tracking is unreliable—barcodes sometimes won’t scan, resi checks fail, or history is missing. Pickups are sometimes marked as done when not actually picked up, and inquiries across chat, email, and WhatsApp often go unresolved. A minority report brief positives around usability and on-time pickups when they occur.

Pros

Smooth, user-friendly app experience with usable features
Pickup feature is available and can be on time when it works
Discounts and perceived value compared with other logistics

Cons

Persistent delivery delays and slow shipping
Pickup problems: not picked up, incorrect pickup status, or cancellations
Poor customer service with unhelpful or bot responses across channels
App/tracking issues: cannot check tracking, barcode scanning failures, manual input problems
Inaccurate or missing tracking history and misaddress/resi data

Recent reviews

Barang Hilang JNT tidak ada pertanggungjawaban, brg hilang sudah 2 minggu tidak ada kejelasan, disuruh ke kantor cbg, sudah ke cabang malah ga bisa bantu. Konsumen komplain barang hilang uang hilang

Je*****, 2026-06-18

di aplikasi, saat pilih pick up itu otomatis udh dikasih nomor kurirnya yg jemput. tapi pas kurir input resinya katanya ga bisa krn beda kabupaten. jadi saya harus bikin order ulang krn sistem yg error itu.