EHTERAZ

Name: EHTERAZ
Rating: 3.5445545 (57121 reviews)
Author: Ministry Of Interior - Qatar

By: Ministry Of Interior - Qatar

EHTERAZ to follow up on the latest updates of COVID-19 Coronavirus in Qatar

This app was removed from Google Play Store on 2025-09-07

Features & Capabilities

EHTERAZ is the official COVID-19 contact tracing application launched by the State of Qatar's Ministry of Public Health. Designed to safeguard the health of citizens, residents, and visitors, EHTERAZ provides timely alerts about exposure to infected individuals through Bluetooth-based anonymized ID exchanges. The app also displays a QR code indicating infection or vaccination status to promote safe interactions within the community. Additionally, EHTERAZ identifies high-risk locations to enable prompt actions by health authorities and delivers official updates on COVID-19 statistics and preventive guidelines.

Prioritizing user privacy, the app uses minimal data and permissions essential for functionality such as Bluetooth signals, background location services, and securely encrypted storage. EHTERAZ empowers the community to collectively prevent the spread of COVID-19 and maintain public health safety in Qatar through digital innovation and responsible data use.

User Growth & Download Statistics

App Privacy & Security

By:

Ministry Of Interior - Qatar

Downloads:

5,658,181

Rating:

3.54

(57,121)

Version:

12.4.7 Last updated: 2022-09-05

Creation date:

2020-04-25

Email:

id*****@moi.gov.qa

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2025-09-07

Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Ministry Of Interior - Qatar

Google Play Store

https://play.google.com/store/apps/details?id=com.moi.covid19

Email:

id*****@moi.gov.qa

Website:

https://moi.gov.qa

User Reviews

Users recognize the app's essential role in public health, but commonly report serious technical problems such as crashes, battery drain, and ineffective error handling. Privacy concerns arise due to intrusive permission requests. Additionally, customer support is inadequate to resolve persistent issues, making the app frustrating to use despite its importance.

Pros

The app serves an important and necessary public health purpose during current times.
The app has mandated verification which some users appreciate for access control in public places like supermarkets and offices.
Improvements have been made over time from initial versions, showing a commitment to development.

Cons

The app frequently crashes and is unstable, leading to frustration and inability to use it reliably.
It consumes excessive battery and causes device overheating due to constant Bluetooth and location tracking.
The app requires invasive permissions such as access to media, calls, and storage, which raises privacy and security concerns.
Technical support is poor, with unresponsive help lines and unresolved issues over extended periods.
The app often fails to work correctly with VPNs, WiFi, or after updates, causing errors like OTP request failures and missing vaccination records.

Recent reviews

Decided to stop working last week, came back after two days has gone again. Apparently it won't work with WiFi or if vpn is on the phone. Funny that because its worked with those on my phone for over three years. I've removed the app, turned my phone on and off, left it for three hours and it's still not working. When you call 109 youre told its a technical issue. I know that, how do you fix it.

Ch*****, 2022-10-17

After updated the app, the golden frame and vaccination record went missing. Had trouble to go to my office as no golden frame and no vaccine record. Tried calling 109 and 16000 but they keep pushing me to call each other. Called a lot and also follow up with several emails, but the issue still not resolved. If you have the same issue, dont bother to call 109 and 16000. Just a waste of time. I am now jus let the app as it is. Too frustrated and tired to follow up on things that you cannot solve.