Overview

Features & Capabilities

Moen Flo, formerly Smart Water Network, helps protect your home from water damage with 24/7 monitoring and remote control. When paired with the Moen Flo Shutoff, the app provides whole-home leak protection, water usage monitoring, and the ability to manage your water supply from anywhere.

The app also supports compatible Moen devices, including the Smart Water Detector, Smart Sump Pump Monitor, Smart Sprinkler Controller, and Smart Faucet. Visit moen.com/flo to learn more about Moen’s smart water solutions.

User Growth & Download Statistics

By:
Moen Inc
Downloads:
116,569 774
Rating:
3.69
(2,674)
0.11
Version:
3.62.0.8281 Last updated: 2026-09-11
Version code:
8281
Creation date:
2020-02-27
Publisher country:
US US
Permissions:
  • android.permission.ACCESS_COARSE_LOCATION Very high risk
  • android.permission.ACCESS_FINE_LOCATION Very high risk
  • android.permission.CALL_PHONE Very high risk
  • android.permission.CAMERA Very high risk
  • android.permission.READ_EXTERNAL_STORAGE High risk
  • android.permission.WRITE_EXTERNAL_STORAGE High risk
  • android.permission.BLUETOOTH_CONNECT Moderate risk
  • android.permission.BLUETOOTH_SCAN Moderate risk
  • android.permission.NEARBY_WIFI_DEVICES Moderate risk
  • com.google.android.gms.permission.AD_ID Moderate risk
  • See more
Size:
93.43MB
Email:
sm*****@moen.com
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Google Play Store
Data ingested on:
2026-09-21
Compare stats and ranking:

Ranking

Other platforms

Apple
Moen Flo (v3.63.0)
4.30 (22,815)

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.
Developed by:
Moen Inc
Google Play Store
https://play.google.com/store/apps/details?id=com.moen.smartwater
Email:
sm*****@moen.com
Website:
https://www.moen.com

User Reviews

Users appreciate the app's ability to initially connect and set up Moen smart water devices, which themselves often work well. However, the app suffers from frequent crashes and connectivity problems, poor integration with voice assistants, broken or missing settings options, and scheduling bugs causing unintended device operation. Many report a frustrating UI with inaccurate data and delayed updates. While some customer support interactions are positive, overall the software undermines the otherwise good hardware experience.
Pros
  • The app works well for initial device setup and connectivity in many cases.
  • The smart devices themselves (e.g., Moen Flo Shutoff, Sump Pump Monitor, Arbor faucet) are valuable and function well.
  • Customer support staff have been courteous and helpful in assisting users.
  • The sump pump monitor and its reporting and alerts have been found reliable by some users.
  • The app provides detailed setup guidance and helps users get started fairly easily.
Cons
  • App frequently crashes or fails to stay connected, requiring manual intervention or reboot.
  • Limited and broken integration with smart assistants like Google Home, often losing key features.
  • Settings such as temperature units (metric/imperial) and presets often do not save or function correctly.
  • Scheduling and classification features are buggy, resulting in erroneous watering cycles or misclassifications (e.g., showers as irrigation).
  • The app UI and graphical interface are poorly designed, difficult to navigate, and provide inaccurate or delayed data updates.
Recent reviews
The UI for this app is abysmal. the home button doesn't take you to a list of all your devices. moan has an outage and they put a huge message above everything else with no methods to dismiss it. the alert dismissal process is poorly thought out. I like having monitoring of the potential wet areas in my basement. but I absolutely hate using this app
by Ch*****, 2026-09-20

what a step backwards this new version is did no one at Moen check this app I bought a brand new Samsung tablet and won't accept this new app if this was my company someone should be fired have been loyal to Moen for 32 years but the time has come to go
by Ha*****, 2026-09-19
View all user reviews ›

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