Reviews of Moby

By: Moby Invest

List of user reviews and ratings for Moby

Total ratings

3.50 (Rating count: 245)

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Review summary

Many users report poor experiences with the Moby app, including slow performance, buggy interface, and outdated investment information. There is widespread frustration with unresponsive customer service and difficulty canceling subscriptions or obtaining refunds despite a money-back guarantee. While some users find the investment insights helpful, the app's reliability and support issues overshadow its benefits, leading to overall dissatisfaction.

Pros

Provides investment insights and explanations for stock tips.
Offers stock suggestions and educational content for investors.
Some users found value in the app's stock analysis and information.

Cons

App is extremely slow and has a clunky user interface.
Customer service is poor, unresponsive, and unhelpful.
Subscription management is difficult or impossible within the app; canceling subscriptions requires contacting support, which is unresponsive.
Refunds are not honored despite advertised money-back guarantees.
App content is outdated and stock suggestions perform poorly financially.

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User Reviews

Recent rating average: 1.40

All time rating average: 3.50

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79% (19)

Date	Author	Comment
2025-01-19	Al*****	I didnt have a boat before I used moby and now I do. 5 stars
I didnt have a boat before I used moby and now I do. 5 stars
2025-01-02	Gr*****	Not having a good experience; cannot enter comments in area below. Trying to get a refund for three days. It's been a totally fruitless experience. Avoid this app.
Not having a good experience; cannot enter comments in area below. Trying to get a refund for three days. It's been a totally fruitless experience. Avoid this app.
2024-12-31	Nz*****	I signed up for their premium membership through tap joy. After following the link from tap joy, I perused their site before deciding to purchase. On one of their pages, they had a "try us, and if not happy cancel within 30 days for full refund". I signed up based on this commitment. Emailed to cancel within 30 days and Moby refuses to refund denying having the guarantee despite being shown a screenshot of it. If Moby is deceitful from the start, can you trust your money with them? Buyer Beware.
I signed up for their premium membership through tap joy. After following the link from tap joy, I perused their site before deciding to purchase. On one of their pages, they had a "try us, and if not happy cancel within 30 days for full refund". I signed up based on this commitment. Emailed to cancel within 30 days and Moby refuses to refund denying having the guarantee despite being shown a screenshot of it. If Moby is deceitful from the start, can you trust your money with them? Buyer Beware.
2024-12-05	Pe*****	This is the worst app for investment. They promise lots of information, courses, news, and earnings, but they only have old information (from 2 or 3 years ago). I haven’t received any stock suggestions in my email as they promised (3 stocks weekly). DO NOT SUSCRIBE, you'll regret it.
This is the worst app for investment. They promise lots of information, courses, news, and earnings, but they only have old information (from 2 or 3 years ago). I haven’t received any stock suggestions in my email as they promised (3 stocks weekly). DO NOT SUSCRIBE, you'll regret it.
2024-11-19	Jo*****	Terrible customer service! Unable unsubscribe, so do not be fooled by their 30-day money back guarantee. Others have had this experience, too. Please take the time to read the reviews and avoid this so-called service.
Terrible customer service! Unable unsubscribe, so do not be fooled by their 30-day money back guarantee. Others have had this experience, too. Please take the time to read the reviews and avoid this so-called service.
2024-10-14	Li*****	Run, they take your money. Horrible company.
Run, they take your money. Horrible company.
2024-09-29	Gr*****	I would advise against signing up to any subscription to this company. It took me 10 or so emails over the course of 2 weeks to unsubscribe and get a refund. (because the app is broken, doesn't work even on desktop). In fact the "app" is really just a website that's running on your phone.
I would advise against signing up to any subscription to this company. It took me 10 or so emails over the course of 2 weeks to unsubscribe and get a refund. (because the app is broken, doesn't work even on desktop). In fact the "app" is really just a website that's running on your phone.
2024-08-16	Ge*****	Absolutely trash of an app. Can't login. Tried reaching out their customer service no response. Signed for a service never got any.
Absolutely trash of an app. Can't login. Tried reaching out their customer service no response. Signed for a service never got any.
2024-08-03	Ro*****	Do not do business with these people. They offer a money-back guarantee that they do not honor. I've contacted their tech support for issues with the app earlier and then asked for a refund. They have refused to process. The app itself is horrendous looking and they have you download another app to get stock quotes. Even that app is so far don't waste your money and go somewhere else.
Do not do business with these people. They offer a money-back guarantee that they do not honor. I've contacted their tech support for issues with the app earlier and then asked for a refund. They have refused to process. The app itself is horrendous looking and they have you download another app to get stock quotes. Even that app is so far don't waste your money and go somewhere else.
2024-07-03	CH*****	Very slow app unbelievable slow to load
Very slow app unbelievable slow to load