Mobil Hizmet - MB Belediyesi

This application is an independent service platform for the residents of the Mehmetçik Büyükkonuk region.

You no longer need to wait in line at the doors of the relevant departments to report a problem or track the status of previous applications. This application was developed to eliminate the distance between residents and the relevant authorities, making processes transparent and traceable.

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WHAT IS IT FOR?
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▸ Complaint and Request Submission
Submit your complaints and requests regarding streetlight malfunctions, garbage collection problems, road damage, etc., in seconds. Add photos, share your location, and track the process.

▸ Application Tracking
Every complaint and request you submit is recorded. You can instantly view the status of your application, who is handling it, and when it will be completed.

▸ Announcements and Notifications
All announcements, event news, and urgent notices related to the area are instantly sent to you. Stay informed at all times without missing any important developments.

▸ Secure Login
Your personal information is protected by encryption; your data will not be shared with third parties under any circumstances.

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WHY THIS APPLICATION?
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Accessing local services can sometimes be complex and time-consuming. Long waiting times, uncertainty about which department to contact, or applications going unfollowed – these are all real problems that need to be solved.

This platform is designed to directly convey the voices of residents to the relevant departments, ensure transparent process management, and build a strong communication bridge between the community and local service units. Every application is recorded, every process is traceable, and you will be notified of every outcome.

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FEATURES
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✓ Location-based complaint reporting
✓ Photo and file Addition support
✓ Real-time application status tracking
✓ Push notification support
✓ Turkish language support
✓ Dark/Light theme option
✓ Fast operation with low data usage
✓ Design compliant with barrier-free access standards

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WHO CAN USE IT? ─────────────────────────────────────

The application is open to all residents, businesses, and institutions of the Mehmetçik Büyükkonuk region. Each user can create an account and benefit from all features.

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PRIVACY AND SECURITY
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User safety is one of our top design criteria. It is one of them. All communication is protected with SSL/TLS encryption. Personal data is processed only for the purpose of providing services and stored within the framework of relevant legislation. The application is fully compliant with the requirements of the KVKK (Personal Data Protection Law).

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It's that easy to use your voice to transform Mehmetçik Büyükkonuk into a better living space.

Download the application, submit your complaints and requests — we'll follow up.